As part of his company\'s initiative to create a high-performance work systen, B
ID: 353096 • Letter: A
Question
As part of his company's initiative to create a high-performance work systen, Brady, an HR manager, has been work so that president of human resources has asked Brady to explain to a team of executives how this project will help the company's financial performance. What would bo the most effective explanation for Brady to use? O Customer satisfaction should lower employee absenteeism and turnover, which reduces costs and raises profta. O Satisfied customers should result in higher quality, which in turn will increase the degree of innovation. O Getting employees focused on customer satisfaction should take their focus off compensation, lowering costs. O Focusing on customer satisfaction will drive up productivity, which in turn drives up profits. teams of employees will concentrate on coordinating their efforts to make sure customers are satisfied. The vice O Improving customer satisfaction should increase demand, leading to greater sales and profits.Explanation / Answer
Answer e. We can make our subordinates understand how better quality will benefit customer and in turn benefit the organization finally themselves.
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