25. Stieoi direct activities toward key and specific performance A) Strategic ob

Question

25. Stieoi direct activities toward key and specific performance A) Strategic objectives. B) Corporate objectives. Operating objectives. D) Planning objectives. Official objectives. 26. rs the performance of an individual and is dysfunctional for the individual and/or the organization. A) Negative. B) Destructive. C) Intense D) Positive. E) Constructive of package sorting, delivery, and pickup to keep productivity at the highest level per empl 27. United Parcel Service makes use of calibrated productivity standards as well as the timing oyee. In developing worker productivity standards, UPS obviously makes use of A) Selfactualization. B) Administrative principles. C) Behavioral theories. D) Systems theory. E) Motion studies. 28. Project management is responsible for all of the following EXCEPT: A) Overall control of the project B) Overall planning C) Delegating budgetary responsibility to the finance organization D) Overall supervision E) None of the above A is a group of tasks related to one another that collectively creates something of value to a customer. A) Job. B) Work group C) Manufacturing system. D) Work team. E) Work process. 29.

Explanation / Answer

25. Ans.: c. operating objectives

Operating objectives direct activities towards the organization’s specific key performance results like market share, profitability, financial health, human talent, product quality, cost efficiency, customer service, innovation, social responsibility, etc.

26. Ans.: a. negative

Organizational stress can either be positive or negative. Positive stress occurs in situations when the individual is faced with an opportunity to gain something. Negative stress on the other hand arises from the organizational, physical, social and/or emotional problems an individual faces. Negative stress can impair individual and organizational performance.

27. e. Motion studies

Motion study analyses labor processes (work motions) in a scientific context. Here, UPS is studying its timing for the package sorting, delivery, and pickup processes to ensure high productivity.

28. c. delegating budgetary responsibility to the finance organization

Budgetary monitoring and control is also a project management responsibility.

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