TextBook: Staffing Organization ( Eight Edition) Pages: attached above 487-488 E
ID: 355768 • Letter: T
Question
TextBook: Staffing Organization ( Eight Edition)
Pages: attached above 487-488
Exhibit Job Description for Human Resources Director JOB SUMMARY Performs responsible administrative work man involves responsibility for the planning and adr including recruitment, selection, evaluation, appointment tion, and recommended change of status of employees, and a system of communi- cation for disseminating information to workers. Works under general supervision, exercising initiative and independent judgment in the performance of assigned tasks. aging personnel activities. Work ministration of HRM programs , promotion, compensa- TASKS 1. Participates in overall planning and policy making to provide effective and uniform personnel services.Explanation / Answer
1.
The job description describes in details the key responsibilities, tasks and KSAO required for the HR director position. The reporting authority and reported officials are not mentioned. Details regarding knowledge of technology skills and social media skills not mentioned apart from those of the company. More information could be provided regarding daily tasks, annual meetings, reports required form a director etc
2.
SITUATIONAL
KSAO –Staffing
We want to offer flexible working hours for our employees. How would you go about?
Low
Average
High
1
2
3
4
5
Send a mail that tells them that they would have flexible working hours
Discuss with other departments and send the employees a communications mail
Arrange for discussions with other departments and employees, communicate the employees the details and reason
KSAO –Performance
Low
Average
High
1
2
3
4
5
send mail to employees regarding the new system
send mail to them regarding the system and the details of it
Arrange for personal interaction with employees, communicate the employees the details, reason and the formalities
3.Behavioral
KSAO –Compensation
How did you offer training for middle managers?
Low
Average
High
1
2
3
4
5
Managers are mature enough to handle on their own. No need to train them
Managers are given lectures and presentations
Managers are offered on the job training along with mentoring, lectures and presentations to handle situations
KSAO –performance management
how did you ensure consistent performance in your organization
Low
Average
High
1
2
3
4
5
Recruited right talent. Set goals and pushed the team to achieve goals
Recruited right talent.
Helped them to set goals.
Offered the tools and techniques
Recruited right talent.
Identified their motivation and need. Helped those set goals. Offered them with tools and techniques. Offered them 360-degree feedback
4.
Both are situational
KSAO –Staffing
you need to make a quarterly forecast of our hiring needs. what would you do?
Low
Average
High
1
2
3
4
5
I will make arbitrary guessing based on previous forecasts
I will make judgments based on statistical methods
I will discuss with other departments, take cost factors, study industry trends including growth, look at statistical research and fix the numbers
KSAO –Compensation
Employees are angry that the take-home salary is too low compared to the other companies. How do you handle these objections?
Low
Average
High
1
2
3
4
5
I don’t agree with the employees
I accept the employee opinion and give reasons for lower take-home salary
I describe how the company offers other benefits and perks to show that actually employee is deriving more value for the cost
5.
The following questions are important but they can also be handled by other HR managers, hence they are rated 2.
The following questions are important. The director is primarily responsible and the importance of those responsibilities is also much higher in the organization as a whole. They also cannot be transferred much easily to other managers. They have to be handled effectively, hence they are rated 2.
KSAO –Staffing
We want to offer flexible working hours for our employees. How would you go about?
Low
Average
High
1
2
3
4
5
Send a mail that tells them that they would have flexible working hours
Discuss with other departments and send the employees a communications mail
Arrange for discussions with other departments and employees, communicate the employees the details and reason
KSAO –Performance
Low
Average
High
1
2
3
4
5
send mail to employees regarding the new system
send mail to them regarding the system and the details of it
Arrange for personal interaction with employees, communicate the employees the details, reason and the formalities
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