Case NTERNET CASE STUDY Hospitality and Tourism Website Analysis ospitality firm
ID: 356272 • Letter: C
Question
Case NTERNET CASE STUDY Hospitality and Tourism Website Analysis ospitality firms (e-g, hotels and restaurants) and tourlsm organizations ofen have une However, the core service of the business is somewhat different. Go on the Interne same customers in their target markets, especially people who are engaged in trave in travel. review the websites for some of your favorite local restaurants, popular hotels in your area. dsination marketing organizations (e.g, convention and visitors bureau, tourist attractions, state tourism bureau, etc.). Questions for Review and Discussion 1. Using the Website Evaluation Sheet in the Appendix of this chapter, rate the 2. What are the similarities and differences between the various websites? 3. Do you think you can use a standard evaluation instrument, or does each type of business need a separate form adapted for that industry?Explanation / Answer
-Both the hospitality & Tourism go side by side. Each of these is the supplementary to the other one.
-Hospitality & Tourism services both target the same customers but core business services are different with respect to the business purposes which they serve.
- while hospitality is a very broad field in itself which includes lodgings & various operations of hotels & restaurants.
- The tourism in itself is a process, a development. A significant part of hospitality already comes under the tourism.
- the verticals & dimensions of tourism industry are ever changing with tourism management & Marketing.
- the tourism services may or may not provide the movement of the people or travel services and it also not necessarily serve to the tourist only but to the locals also.
- thus we can confer that both tourism & hospitality services are different in many aspects but at the same time they have many similar segments within them. As I told earlier it totally depends upon the purpose they serve.
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