Cannot install office 2013 Error \"Microsoft office professional plus 2013 encou

Question

Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

hello,

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working". previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Explanation / Answer

I like to share my sollution:

i tried all the already mentionned thinks like

- deleting helpfolder

- deleting keys in registry

- etc. etc.

till i found somewere one little remark about that setup uses the tasksheduler ... so i checked but the service was inactive and i could not start it.... The service was dependent on two other services and they also were inactive... activating both services and then the task sheduler service did the trick...

office installed in 2 minutes :)

You can check in the taskmanager very simple if your task-sheduler-service is activated... if its inactive i think setup will fail most certainly... at least, mine did.

hope i helped someone out

HTHs23

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