Excel 2013 starts up with blank screen when opened from explorer When I double c

Question

Excel 2013 starts up with blank screen when opened from explorer

When I double click any Excel file in windows explorer, Excel starts up maximized and I can see the ribbon but the whole grid area where my data should be is blank, no gridlines or row/column headers. If I "restore down" the Excel window then everything appears as normal.

I sometimes get subsequent Excel crashes.

I also get an Excel crash by clicking on an Excel file in windows explorer, as if to preview it. The Excel file preview function is not working since I installed Office 2013 Professional.

Explanation / Answer

I know this thread is a few months old, and you may have found your solution by now, but just in case someone else finds this thread in search of a solution:

Open Excel 2013 and select "Blank workbook" so you can access the File Menu.

Click File Menu > Options > Advanced

Under the Display section, check the box next to "Disable hardware graphics acceleration". Close Excel 2013 and double-click on a file to open it.

Worked for me.

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