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SHOW ALL WORK FOR THE QUESTIONS ASKED! WHEN IT SAYS CREATE A CHART, DO CREATE A

ID: 357769 • Letter: S

Question

SHOW ALL WORK FOR THE QUESTIONS ASKED! WHEN IT SAYS CREATE A CHART, DO CREATE A CHART! AND WHEN IT SAYS TO EXPLAIN AN ANSWER, EXPLAIN THAT ANSWER! ANSWER ALL THE QUESTIONS ASKED IN GREAT DETAIL!

Your company manufactures 25,000 LCD TV Screens per month for worldwide distribution. You randomly sample 800 units each week, looking for three characteristics. During a recent week, 4 defects were found for one characteristic, two defects were found for another characteristic and one defect was found for the third characteristic. If these defect counts are representative of the population, what is the overall sigma level for this process? What is the sigma level for the characteristic that showed four defects?

Explanation / Answer

Total number of defects in all characteristics = 4 + 2 +1 = 7

Number of samples = 800

Number of characteristics = 3

Using DPMO method,

Defects per million opportunities, DPMO = (7/800) * (1,000,000/3) = 2,916.67

At this value of DPMO using excel formula NORMSINV(DPMO/1000000))+1.5,

Sigma level = 4.3

For the characteristic that showed four defects

Total number of defects in this characteristics = 4

Number of samples = 800

Defects per million opportunities, DPMO = (4/800) * (1,000,000) = 5000

At this value of DPMO using excel formula NORMSINV(DPMO/1000000))+1.5,

Sigma level = 4.1