Read the instructions in that vignette(s), select only one of two scenarios prov
ID: 359689 • Letter: R
Question
Read the instructions in that vignette(s), select only one of two scenarios provided, and then provide your analysis as a written document for review.
Situation: Samantha is one of your supervisors; and in fact, has been with the company even longer than you. The issue is that one of her direct reports, Crystal, has contacted you directly (going over Samantha) with allegations of favoritism in Samantha's department. Apparently this person was up for promotion to Lead Adjuster, but did not get it. This employee believes she was more qualified and senior, but was denied it because the person who did get the promotion was a friend of Samantha. Now you have witnessed that Samantha regularly eats lunch in the cafeteria with the person who did get the promotion. On more than one occasion you have overhead Samantha tell others how she often gets together after work with this person for movies or shopping. At this point you have pulled the personnel records for both employees (one who got the promotion and Crystal who is making allegations of favoritism). The records show that in terms of performance ratings, both are fairly equal. As far as seniority, while the one who was promoted is a little less senior, the difference is only slight. So based on just the employee records, there is no clear cut evidence substantiating favoritism. However based on your own observations of how she interacts with her people, there is sufficient grey area to see how there is a perception of favoritism. What should you do?
Explanation / Answer
Samantha has been working in the company for a very long time, which can lead to have her a very friendly relationship with a co-worker even outside workplace. As going by facts that both employees had almost similar profiles for getting a promotion, so a supervisor can take an unbiased judgement to give the promotion in such scenarios. Crystal might think it was favouritism as the other person being Samantha’s close friend chosen over her for promotion. So unless crystal had better track record or should be promoted as per company pre-defined policies, I cannot allege Samantha that if she favoured the other person.
I would talk with Samantha about the allegation made by Crystal and try to see why she promoted the other person when they both had same profile. After Samantha making sense out of her decision, Crystal would have to accept the decision, else they both should be again judged on the same parameters and person with higher score should be given promotion.
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