Your job is to create a questionnaire to test the usability of \"Talabat\" Appli
ID: 3597043 • Letter: Y
Question
Your job is to create a questionnaire to test the usability of "Talabat" Application. Please also write a paragraph explaining your goals and design choices. Please follow the instructions discussed in the class. In designing the questionnaire, be sure to consider: (1) What instructions to give at the top. (2) The wording of each question. (3) What sub-questions will illuminate the question and why. (4) What if any distractor questions to ask. (5) How long the questionnaire should take to fill out. (6) Reverse coding. (7) Positive and negative valence of question phrasing. (8) The scales used to answer to each question. (9) The marked points on the scales (10) The question sequence. (11) If there are any subscales, do you distribute them or block them? (12) The minimum number of questions 30, and the maximum number of questions 40 Hint: Search for Usability Test of Snapchat! Read it, Learn from it, modify it, improve it, create your own test, and don't forget to reference it!Explanation / Answer
Since this is a application named Talabat it will have a web version for users. Questions to be asked are:
1) How will a application user interact with the Talabat?
a) through laptop
b) through mobile
2) What is the expectation of a user from Talabat?
a) gain information abour products
b) user experience.
c) normal browse
3) How do users browse similar websites related to Talabat industry?
a) through laptop
b) through mobile.
4) What is the users response when presented with terms and condition page in the Talabat application.
a) leave the application
b) stay and read terms and condition
5) Is there any presumptions which a user make when browsing the Talabat application.
a) nothing required
b) user should understand about the product.
6) Do we have a site navigation page/demo videos to help users understand the application.
a) yes
b) no
7) Are we taking adequate steps for security on the application and what kind of sensitive data will be shared by the users.
a) yes
b) no
8) Do our application meet current users expectation.
a) yes
b) no
9) Do we gather user data for analysis and is the information supplied in the terms and condition page.
a) yes
b) no
10) What are the major issues which can force the user to leave the application.
a) speed of website
b) UI
c) Others
11) Do we have video sharing content on our website.
a) yes
b) no
12) If Yes then are we having anti-abuse team and filters to protect the data on the website.
a) yes
b) no
13) Do our website require user account creation.
a) yes
b) no
14) How much information is required for registering the user on the website. Is the information provided by user secured and proprely encrypted at the backend.
a) full information
b) basic information like mail name etc.
15) How does our site stand with our competitors.
a) best among the competitors
b) Good site but scope of improvements is there.
16) Have we done a SWOT analysis of our application.
a) yes
b) no
17) How is the user experience of the website.
a) good
b) bad
18) Is there any new feature which can be incorported in our application for better end user experience.
a) yes
b) no
19) How do users make of our landing page.
a) it is neat and good
b) Landing page needs to be changed.
20) Do we have captcha and checks enabled in our application while taking user information.
a) yes
b) no
21) Are we missing any key information in our applicationTalabat for the users.
a) yes
b) no
22) Are users able to easily navigate the site and understand the content.
a) yes
b) no
23) Is there any improvements to improve our existing design and make our application more faster.
a) yes
b) no
24) What is the reputation of the company brand in the market.
a) good and trusted
b) new brand
25) Do we provide comparison feature in our website to compare different products.
a) yes
b) no
26) Do we provide seach bar to search internal pages of the application
a) yes
b) no
27) Are users able to locate key tabs and buttons on the website.
a) yes
b) no
28) What is the USP of our application Talabat.
a) Neat UI
b) speed of site is good.
29) Do we have active social media presence on Facebook and Twitter.
a) yes
b) no
30) Do we have offline stores for our application.
a) yes
b) no
31) Do users feel page speed issue when navigating through our website.
a) yes
b) no
32) What are the major issues faced by user in our website.
a) Bad UI
b) Content not clear.
The goal of the questionnaire is simple to understand the user requirements and the ease of navigating the website. Overall the user experinence should be good and they should understand the site and the contents.It should help the users automatically understand the site content and the information which Talabat wants to convey.
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