3. Case Study. Please read the following case and answer the questions followed

Question

3. Case Study. Please read the following case and answer the questions followed by it. Virgin Media was created from the merger of NTL, Telewest and Richard Branson's Virgin Mobile and is a part of Liberty Global plc, the world’s largest international cable company. In the UK, Virgin Media is the first ‘quad play’ provider, meaning that they provide broadband, TV, mobile phone and home phone services. The company has invested over £13 billion and owns the UK’s largest fibre optic network, making it the biggest privately built network. In the first quarter of 2013 Virgin Media had 4.49 million broadband subscribers. As a forward thinking company Virgin Media is at the forefront of digital technology, with its engineers researching the technologies that could be possible 20 years into the future. As well as investing in new technology Virgin Media continually invests in the people who work for the company, maintaining Richard Branson’s philosophy that engaged and motivated employees lead to happy customers, which in turn leads to shareholder gain. The company believes that its employees need to both understand and believe in the journey of the business and the personal role they can each play in its success. This applies to all employees. There are a range of careers at Virgin Media from apprenticeships out in the field in areas such as installation and service to a variety of graduate opportunities. Virgin Media’s apprenticeship program, which consist of light work using screwdrivers rather than heavy duty maintenance work, are attracting a growing number of females into its technician roles year on year. As well as work experience and traineeships there are a wide range of career opportunities in the three main business areas: • Serve which includes roles in customer support and service technicians. • Growth which includes sales and retail. • Support which includes roles in finance and health and safety. Balancing business needs with the needs of its employees is achieved through the company’s commitment to creating a fun environment for its employees whilst they develop their careers.

Questions: 1. How Work life balance can benefit to an organization?

2. As a HR consultant suggest a Detail motivation plan for virgin media?

Explanation / Answer

1) Work life balance: In human resource management, Work life balance is a technique through which organization try to provide an employee all those benefits at workplace or its nearby so that he can effectively manage his personal as well as professional life. An organization can get following benefits,

1) A better and motivated employee

2) Reduction in employee turnover

3) Increased productivity of organization due to lower absenteeism.

4) Company can easily achieve its goals.

5) Employee’s retention can be effectively obtained.

6) Better customer and other managerial Excellency can be achieved.

7) A sound and employee supportive image will be created.

2) As an HR consultant, I will suggest virgin media both external and internal techniques to the motivation. Motivation is a force through which employee’s can exert action to complete different organizational and personal goals. For virgin media, the following points will be suitable for bringing a sound and motivated employee’s at its workplace,

1) A sound pay and compensation structure will be initiated.

2) A culture of appreciating each other must be promoted by managers and employees.

3) Reward and recognition will be promoted for each department of the company like sales, HR, finance, advertising etc.

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