Which of the following are true about CRM systems? (Select all that apply) A) to

Question

Which of the following are true about CRM systems? (Select all that apply)
A) to be successful, top levels of the organization must be involved
B) all ERPs come with effective CRM components
C) CRMs and ERPs have different roles for a company and should not be included in one system
D) CRMs should be fully integrated with ERPs Which of the following are true about CRM systems? (Select all that apply)
A) to be successful, top levels of the organization must be involved
B) all ERPs come with effective CRM components
C) CRMs and ERPs have different roles for a company and should not be included in one system
D) CRMs should be fully integrated with ERPs
A) to be successful, top levels of the organization must be involved
B) all ERPs come with effective CRM components
C) CRMs and ERPs have different roles for a company and should not be included in one system
D) CRMs should be fully integrated with ERPs

Explanation / Answer

B) all ERPs come with effective CRM components

D) CRMs should be fully integrated with ERPs

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