Using the hierarchical task analysis (HTA) notation described in the slides and
ID: 3670252 • Letter: U
Question
Using the hierarchical task analysis (HTA) notation described in the slides and the book you are to describe two common tasks that users of Auto-teller Machines (ATMs) carry out:
Task 1: Renting a movie from Red Box (if you never have you can find YouTube videos so that you become familiar with it.
Task 2: Paying for a purchase with a debit card and getting $20.00 cash back.
Task 3: Withdrawing $40.00 from an ATM to go to a store and make a purchase.
Task 4: Submitting the file for this assignment on Blackboard.
You should have an HTA completed for each task.
Explanation / Answer
Task 1.
Redbox
You've probably seen Redbox kiosks at your local drugstore and/or grocery store. But you don't have to drive there to see if a movie you want is available: you can check inventory -- and reserve rentals -- via the Redbox Web site or one of the Redbox apps.
DVDs typically cost $1.20 per day, while Blu-ray rentals cost $1.50. (Many kiosks also stock video games, which cost $2 per day.) The trick, of course, is returning your rental in a timely fashion. But you can drop your movie in any Redbox kiosk; it doesn't have to be the one you rented from. That's great if you're stocking the minivan with movies for your next road trip -- just return each watched movie along the way.
Task 3.
Sample HTA with Plan
0. Withdraw Cash from ATM
1. Check Machine will work
1.1 Look at status indicator
1.2 Look for card logo
2. Insert Card
3. Enter PIN Number
4. Initiate withdrawal transaction
4.1 Select ‘withdraw cash’
4.2 Enter amount $40.00
5. Complete transaction
5.1 Take card
5.2 Take $40.00
5.3 Get receipt
6.Go to a store
6.1 select an item
6.2 purchase the item.
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.