Every department has information technology requests either in the form of new h

Question

Every department has information technology requests either in the form of new hardware or software, upgrades, or training. Each requests is important to that department and most will say they cannot be effective in meeting customer/patient needs without the resources. Assume that the reason to fund the request is not due to regulatory requirements.

How might a healthcare organization approach prioritizing its IS projects or needs? Some area to think about are funding, demand, SDLC, patient quality and safety, and emerging technologies. How would you justify your decision to the requesting department?

Explanation / Answer

Customer satisfaction is the important criteria need to analyze.So the requesting department must decide whether the emerging technologies makes the customer to fullfill the requirements.Upgrading the technology is most important thing for developing department.The technology should meet SMART criteria(specific,measurable,adorable,relevant,time related)

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