Chapter 13 Influence, Power, and Politics: An Organizational Survival Kit True /

Question

Chapter 13
Influence, Power, and Politics: An Organizational Survival Kit


True / False Questions

1.      Social influence through rational persuasion involves getting others to
support your efforts to persuade someone.

True False

2.      According to research, the most widely used influence tactic in the
workplace is pressure.

True False

3.      Referring to friendship and loyalty when making a request is using personal
appeal.

True False

4.      Maggie is skilled at talking her way through situations by using her charm.
She always compliments her colleagues and makes sure whoever she wants
something from is in a good mood before making a request. She is using
ingratiation.

True False

5.      Rick is a quality analyst heading a team of 10 people at Softech Systems.
Using his authority, he gets work done by team members within extremely tight
deadlines. He is said to be using legitimating tactics.

True False

6.      Researchers have found that the nine influence tactics remain the same in
terms of their ranking irrespective of whether the direction of social
influence is upward, downward, or lateral.

True False

7.      Rational persuasion is considered, a "hard" influence tactic because it is
coercive.

True False

8.      In today's hurried workplaces, managers must settle for compliance or face
resistance as an outcome of influence attempts because they do not invest
themselves in the situation.

True False

9.      In a survey of 101 employees from two different organizations, employees
were more likely to resist change when managers used a legitimating tactic and
were more apt to accept change when managers relied on a consultative strategy.

True False

10.     Coalition tactics were seen to be highly effective at building commitment
in employees.

True False

Explanation / Answer

Hi,

Thanks for the question.

Answer 1)

Rational persuasion means to convince someone with the reason or logic. It is not with the social influence to persuade the other. So the statement is false.

Answer 2)

The answer is false. The correct answer is rational persuasion.

Answer 3)

The answer is true since referring to personal connection is the personal appeal.

Answer 4)

True. Ingratiation is the technique in which the person influences another person by being more likeable to them.

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