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Tyler thought of a loyalty program that would integrate the various dining optio

ID: 369097 • Letter: T

Question

Tyler thought of a loyalty program that would integrate the various dining option and takeout business. And he knows that there is a tight balance between offering promotion and benefits with a loyalty program, but it cannot erode profits without gaining sustainable business. The POS system stores a great deal of data from the daily activities of the business. Tyler is aware that the system can process takeout orders as well as advance food orders. He needs to understand the data stored by the system. From this research, the system maintain data on each table with the number of dinner, the day and time of their seating, how long they were seated, the total check and the individual items ordered; all the normal data points associated with dinning.

Question#1

What do other data elements you believe would assist Kimball’s to implement a successful customer loyalty program? Define these data elements and give a rationale for their use.

Explanation / Answer

Customers loyalty programs basically very much useful in business development and making the customers loyal.Majorly customers loyalty programs are customers retention programs.

Tyler planning is very much clear that he planning for business development so that long terms survival will be possible for organization.

Other elements that assist Kimball's to implementation a successful customers loyalty programs can be collection of data regarding the customers date of birth do that Kimball's can offers to customers for their birthday celebrations on special rates.

Samewhere Kimball's need to offers its customers marriage anniversary celebration with special packages to its existing customers and need to attract new customers also.

Kimball's need to offers special discount on special occasions that will boost the business of Kimball's .

These data can be collected by regular basis and need to update and shortlist over the system.Regulary information collection from customers and taking reference from customers for new business scope.Updation of customers contact number and other detail so that planning for loyalty programs possible.

Kimball's can use these data for effectively practices the customers loyalty programs.