Case Application 7: TEAM FUN Tony, director of human resources for TEAM FUN!, a

Question

Case Application 7: TEAM FUN Tony, director of human resources for TEAM FUN!, a sporting goods manufacturer and retailer is meeting with Kenny and Norton, the owners and founders. He is ready to go to south Florida to select people for the new store opening there in a few months Tony: "We had over a thousand people interested in the newspaper ad: 200 for the sales representatives; 300 for the stockroom people; 200 for the cashiers; 100 for cleanup; and 500 for manager. We need to pre-screen some of these people. I thought I'd go down for only two weeks to hire everyone Kenny: "That's a great response! Wonder if they have all heard about us? Bobby (Kenny's son-in law, who will manage the operation] can go down week after next. I think he should hire the managers That should take a load off you. And just pick the best few out of the rest to talk to." Norton: "What about all that EEO stuff that Tony has been telling us about? Do we have to keep records of all these inquiries?" Tony: "We do need an applicant pool profile. I can do that when I go there for the selection process. Could we agree on a few guidelines for me, to cut the numbers down to size?" Kenny: "Sure. Put some ideas together. We'll go over it tomorrow. Tony: "I thought some performance simulation tests would be a good idea, especially for the cashiers and the salespeople. Maybe lifting and stacking for the stockroom, too ." Norton: "Sure. Put some tests together. We'll go over them tomorrow. Tony: "What about drug testing and background checks?" Kenny and Norton both glare at him until he walks out of the room Questions You are Tony's intern. Help him prepare for the meeting with Kenny and Norton tomorrow. 1. Devise a screening mechanism for each job category 2. What kinds of performance simulation tests would be appropriate? 3. Set up an interview protocol for each job category 4. Should Bobby select the managers himself? Should Bobby select all the other employees? 5. If you want Tony to try again with background checks and drug testing, prepare a carefully worded statement for him to position present to Kenny and Norton. If you think these steps are undesirable, explain your

Explanation / Answer

Answer -

For any organizatio selection of right people is the key of success of the business. These are the people who are going to run he business in day and day out. the right mind at right place creats a great environment and achieves desired results.

Answer (1) - The screen mechanism for each job can be worked as below

Answer (2) -

Performance simulation tests - These are the tests in which the performnace of the candidate can be judge so that we can assess the past performance of the candidates. Following kind of performance simulation tests can be worked out for this case are as below -

Answer (3)

Interview protocol is basically creating the guideline for conducting the interview with meeting the critical requirments of the interview process. The protocal will hep to advise the process of interview , list of skills to be judge, functional topic , rating methodology of the candidates, do and donts etc

the interview protoclal could be like

Answer (4)

Bobby to selct the managers himself, as it will help him to judge the right level of skill which will meet his style of working. Since Bobby is going to lead the operations, then his buying in the manager selection will be better approach for the organization point of view. The Bobby will be aware of the skill set among the managers and that will help him to plan the objectives effectively.

If Bobby involve in the selection of other employees, then it is best option, as the operation incharge will be able to know the skill sets they are recruting at the company. He can have the right skill as per his opinion, so that optimized use of skills can be made. If he could not be able to involve in the selection, then atleast he can provde his criteria of selction for the job natures.

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