You are a manager, and you are meeting with your boss to discuss your developmen
ID: 369843 • Letter: Y
Question
You are a manager, and you are meeting with your boss to discuss your development plan. You have decided to benchmark Camp Bow Wow founder and “top dog” Heidi Genahl. Using her as a role model, you will identify the components of her leadership style that make it effective and adopt them to improve your own leadership ability.
Complete the following passage in the most appropriate way.
1. Sue Ryan describes Heidi as “constantly striving to be the very best in this industry.” This statement indicates that Heidi_____(A. has the traits of high energy and conscientiousness B.exhibits only task-oriented behavior C. Is more a manager than a leader D.Is effective only in situacions unfavorable to leadership). To emulate Heidi, you will_______ A.develop the traits that are common to great leaders, as well as your skills and behaviors B. focus on developing your skills, since there is little you can influence about your traits C. cultivate your preferred style of leadership so you can use it effectively in any situation D. Eliminate leadership neutralizers from the enviroment .
Heidi wants to grow Camp Bow Wow even further, and she has asked you for advice. Answer her questions below.
3. Heidi shares in the video that she has an open-door policy in which she invites her franchise owners and their employees to share their innovative ideas so the whole organization can adopt them. As Camp Bow Wow grows, she doesn’t want to lose the ability to innovate or the high level of commitment employees have for their jobs. She asks you what other practices she could put in place. Check all that apply.
A. Establish high standards for being hired for any Camp Bow Wow job and set commensurately high compensation.
B. Schedule one-on-one meetings with as many franchise owners as possible throughout the year to solicit their ideas.
C. Use only food and training methods that research has shown are the best for dogs, even when they are relatively expensive or labor-intensive.
D. Share her vision of Camp Bow Wow as a place where the well-being of animals comes first through webinars and by partnering with animal rescue organizations.
4. Heidi expresses concern in the video that when employees are also friends, holding them accountable for performance “doesn’t come as naturally” to her. She asks you, “Does my focus on relationship have any advantages, or should I learn to stifle it?” You respond that relations-oriented behavior: Check all that apply.
A. Allows a leader to naturally and readily show appreciation for work well done, which is a valuable reward for many employees
B. Helps employees develop their capabilities so they can contribute more to the organization
C. Increases subordinates’ self-confidence and job satisfaction
D. Leads to clear roles and expectations for performance, which in turn leads to greater coordination of effort
Explanation / Answer
Que 1
Answer should be
A. has the traits of high energy and conscientiousness
Que 2
Answer should be
A.develop the traits that are common to great leaders, as well as your skills and behaviors
Que 3
Answer should be
D. Share her vision of Camp Bow Wow as a place where the well-being of animals comes first through webinars and by partnering with animal rescue organizations.
Que 4
Answer should be
D. Leads to clear roles and expectations for performance, which in turn leads to greater coordination of effort
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