For most industries, globalization is arguably one of the more common business t
ID: 369946 • Letter: F
Question
For most industries, globalization is arguably one of the more common business trends of the last decade. As your text indicates, there are several considerations that must be evaluated from a contracting standpoint relative to multi-nation operations and contracting agreements. Let's take the various contracting considerations presented in your text (and outlined in this week's slides), and discuss how they can affect U.S.-based firms seeking a BPO or subcontracting agreement with a foreign company on a region-by-region basis, including: Canada, Europe, Asia, South/Central America, Canada, and Mexico. Based on your understanding and/or experiences in these other regions of the world, what do you think are contracting considerations that should be considered and addressed in the BPO contract?
no copy and paste of any kind please write out answer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Explanation / Answer
The various contracting factors and considerations which must be analysed thoroughly and addressed in a BPO contract are discussed as below:-
- Due diligence i.e., preliminary information collection and information evaluation and analysis
- The detailed and comprehensive Terms and conditions of employment
- Different types of Contract-related issues such as warranties, rights upon termination ,indemnities
- Employee transitioning
- Administrative and financial responsibilities
2) Governance
This will involve determining how Customer will manage the contract globally and in each of the locations receiving services. The issues those are needed to be considered as part of governance are:
This is that aspect which mainly deals with the determination of how the contract will be managed effectively by the customer globally and the different locations which will receive the service. The different factors which must be given due concerns are enlisted as below:-
- International organizational structure of the client
- Organizational structure of the vendor
- Mechanism pursuant on which both the set up will transact
- Escalation methods which are to be implemented locally and centrally
- Dispute resolution procedures
- Define Change Control Procedures & Services
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.