OPM230 ( Management Information Systems ) Assignment International Medical Centr
ID: 3716019 • Letter: O
Question
OPM230 (Management Information Systems)
Assignment
International Medical Centree (IMC) is a modern private hospital in Jeddah. IMC caters for a high class of patients. They have very sophisticated equipment for patient diagnosis and treatment. All patient records are stored and can be accessed by any doctor needing to understand patient medical history. IMC needs to deal with competition coming from other private hospitals. You have been asked to advise IMC on how to perform knowledge management in order to have competitive advantage.
(a) Use the knowledge management value chain to explain how IMC could
?benefit from knowledge management.??????
(b) Briefly explain how management could help create a knowledge sharing culture at IMC.?
????????
(c) Describe the types of knowledge management systems which could
?be used to facilitate knowledge management at IMC.
Explanation / Answer
A) Along with traditional production factors involved here, like nature of the hospital (e.g. Multispeciality center, or HeartSpeciality Center etc,), type of doctors, type of patients, diagnosis and treatment, Knowledge management can help the IMC to create knowledge as a production factor,
The basic Knowledge Value Chain Model consists of five subcomponents here in as
B) Role of management to help create a knowledge sharing culture at IMC:
The primary goal of management in case of information sharing is to enable and encourage the participation involves, decision?making; provision of recognition; breaking down organizational and personal barriers; building up of teams; training, encouraging or assigning others to carry out training; encouragement of formal and informal communication; encouraging learning; putting knowledge into practice; and, encouraging movement of employees(Doctors in case of IMC).
C)Among all of the knowledge management systems , the following can help facilitating the knowledge management at IMC'
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