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Assume systems analysts are developing a test plan for the user interface of a h

ID: 3722671 • Letter: A

Question

Assume systems analysts are developing a test plan for the user interface of a hotel reservation system. As the front desk clerks are entering customers and payment information into the system, they will be able to either enter an option code into a text box or select an option code from a drop-down list. A combo box was used to implement this, since it was felt that the front desk clerks would quickly become familiar with the most common option codes and would prefer entering them directly to speed up the entry process.

It is now time to develop the test for validating the option code field during data entry. If the customer did not make any room reservation options, the front desk clerks should enter "none"; the field should not be blank. The valid option codes are four-character alphabetic codes and should be matched against a list of valid codes. Prepare a test plan for the test of the option code field during data entry.

Explanation / Answer

Answer)

Test plan for testing user Interface of a hotel reservation system option code :

1) Operation: Enter a valid code in the option code of the hotel reservation system and select one from the drop-down list.

Expected Output: The option should populate the selected or entered value on the option code box and take input from the clerk. The expected output should be a valid option code entered into the system.

Actual Output: (To be tested on the actual system and compared with Expected output)

2) Operation : The option code field can not be left blank by the clerk. Enter nothing in the option code field.

Expected Output: The system should give an error based on that no input is provided to the option code box.

Actual Output: (To be tested on the actual system and compared with Expected output)

3) Operation : In The option code field the clerk can enter none as a valid value.

Expected Output: The system should accept the text "none" as a valid value entry by the clerk as the field should not be left blank.

Actual Output: (To be tested on the actual system and compared with Expected output)

4) Operation : In The option code field the clerk enters more than 4 characters or less than 4 characters as the value in the text box.

Expected Output: The system should throw an error based on this type of input as the valid option codes are four-character alphabetic codes.

Actual Output: (To be tested on the actual system and compared with Expected output)

5) Operation : In The option code field the clerk enters a wrong input of 4 character word.

Expected Output: The system should throw an error based on this type of input as the valid option codes should be matched against a list of valid codes.

Actual Output: (To be tested on the actual system and compared with Expected output)

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