National Labor Relation Act(NRLA) has provided standard 5 steps model for grieva

Question

National Labor Relation Act(NRLA) has provided standard 5 steps model for grievance procedure

Stage1- The aggrieved employee first convey verbally to the designated officer by the organization

Stage 2-If not satisfied with stage 1 then moves to departmental head designated by the organization in written form.

Stage 3- If the employee is not satisfied with the stage 2 then moves to Grievance Committee for the settlement .

Stage 4- If the employee still not satisfied in that level then make appeal to the management for revision of the decision taken.

Stage -5. If the aggrieved employee does not satisfy in stage 4 then finally the matter is referred to a voluntary arbitration whose decision is final and binding on both the parties.

This is important because employee think that there is a proper mechanism for redressal of their grievance and the management has devised a proper procedural step by step approach.They do not feel alienated and trade union also do not retort to strikes and all form of obstruction in the company.

Explanation / Answer

Explain a typical grievance procedure. Why is this process important in labor/management relations?

****you can find the answer on the book #labor Relation and Collective Bargaining 10th editon***

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