write a one page change request that will be presented to the University change
ID: 3732372 • Letter: W
Question
write a one page change request that will be presented to the University change board to implement this enhancement and security mitigation change. This change is to enhance the ability to shut down a server from a particular user or roe. Include the benefits for the change, how to implement the change as found in your research and a way to reverse the change if it doesn’t work as planned. Also include a testing strategy using VMware, and finally the date and time recommended for the change and why you chose that date and time.
Explanation / Answer
Enhancement and security mitigation change
Description:
This change is regarding, an enhancement of a feature, wherein user can shut down a server remotely from their PC.
Service Impact: Yes
Maintenance time: Apr 1, 2018 10:00:00 AM Europe/London (UTC: Apr 1, 2018 9:00:00 AM)
This time is chosen as this is the time the system is most idle and not used by users.
Maintenance duration: 60 minutes
FAQ:
What will be the exact time which the service will be impacted?
Though the mantainance window is 60 minutes, the impact should not be more than 20 minutes.
Will the System be Okay if the enhancement fails?
Yes, the availability and stability for the system is our highest priority. In the event of a technical difficulty this maintenance activity will be halted to preserve 100% functionality of your instance.
Can I change the date of this maintenance?
If the date for the planned maintenance activity is inconvenient please update the change with a request to reschedule within one business day. Please update the change with this request and provide a preferred maintenance date and time in your request.
What is the Benefit of this change?
This change will give new feature that will be useful and make things more convenient.
Testing Strategy:
Time of testing: Apr 1, 2018 11:00:00 AM Europe/London (UTC: Apr 1, 2018 9:00:00 AM)
Back out Plan
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