Introduction The project is about the analysis of the students’ understanding in

Question

Introduction

The project is about the analysis of the students’ understanding in analyzing a given scenario and practical skills to apply concepts and build diagrams studied in IT242 (Software Engineering). The project consists of five parts. Students are required to answer all of these parts based on the below scenario.

“Choco Shop”, a shop that sells chocolates, is in the process of expanding its business. In order to achieve this plan, the “Choco Shop” management would like to start developing a WebApp with the following scenario:

The “Choco Shop” management wishes to have a WebApp that handles up to 100 users simultaneously, and uses lots of animation. Users should be able to view the available chocolate items and if they would like to be customers they have to register in the system. When a customer creates an account, the customer login credentials (username and password) must be chosen. After logging to the system, customers can search for available items, order items, pay online after providing the credit card information, and they are able to write their feedback. The WebApp should verify the login credentials such as the user name and password. The system verifies the credit card information and, if approved, the order is finalized, and the system sends a confirmation message to the customer.

The “Choco Shop” employee is responsible for managing the customer orders, adding items, deleting items, and updating the customer information. The employees will be able to do the activities only after logged into the system. The “Choco Shop” administrator can check the status of the online orders, check inventory, send a request to a supplier, update the inventory, and update suppliers’ information in the database. The administrator will be able to do the activities only after logged into the system. The supplier can add new chocolate items and add details of special discount offers. The supplier will be able to do the activities only after logged into the system. The “Choco Shop” management would like to have a system that allows the customers to pay in different currencies.

Deliverables

The parts of this project yields many outputs. These outputs will be the means of evaluation of each part of the project. On or before the due date, the group leader (selected by the students’ group) must upload only one Word-format document to the Blackboard.

Based on the given scenario, answer the following parts.

The question of this part analyzes the students’ understanding in analyzing the given scenario and use brainstorming to apply and reflect concepts studied in chapters 4, 5, 6, 7, 19 and 22 of IT242.

Give one suggestion or recommendation to “Choco Shop” scenario that may help the management in applying the new plan. Explain your answer. (5 Marks)

Explanation / Answer

Answer : At First, I would recommend that before implementing this new plan , First analyse the requirements of the customers that what type of services a customer need, And this can easily be possible by making various level DFDs and preferred Software Development model.

Now, I think there should be a Cash On Delivery (COD) system also in this implementation because many of the customers still don't want to share their card details. And COD makes a good impact/believe of company on customers ( Means No frauds,etc )

Second, I think that there should be some minimum delivery charge because to reduce the human efforts while delivery. i.e., There should be some limit for order upto which there would be a minimum delivery charge, And Above that limit ,Delivery would be free ( No Delivery charge above the fixed limit order ). And the system should deliver even low transactions orders because Due to this , Middle/Poor Level standards would also be able to order. And just because of this , System would be able to earn more benefits.

System should fixed the registered Email Address/Contact number of all the customers for further Offers/Updations so that System could tell their registered users ( Some customers do Register only and after some time they forget about that app ) about new offers. So , Continuously sending mails/Messages about new offers , will pull the customers definitely. And after doing this, more benefits could be earned easily.

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