Project 2: You were just hired for a Telecommute Customer Service/ Marketing Rep
ID: 3739055 • Letter: P
Question
Project 2: You were just hired for a Telecommute Customer Service/ Marketing Rep position at a company that focuses mostly on Internet marketing. Working from your home office, you will set up appointments and follow up on customer care, assist with company promotions, place online ads, and create marketing campaigns. You can create your own work schedule, but you must be available every Monday morning for a video conference with your regional manager. Complete the Exercises, Job 3-1 thru Job 3-3, starting on pg. Mod 3-176. Job 3-1: Create a detailed list of the items you will use: (Hardware, Software, Services,&Office; furniture) Job 3-2: Write a brief summary explaining security measures you would take. Job 3-3: Describe the type of communication you would use for each item in the bulleted list.Explanation / Answer
Solution:
Job 3-1:
In the given case I will be required with a decent performance computer, preferably laptop since there is a permission for work from home as well, the software in it should be outlook for communicating through emails, skype or any other video calling application for the video conferencing, a proper internet service which has the very low downtime and 1 chair along with a table to work on. Also, a phone to make audio calls.
Job 3-2:
The security measures required are very basic and that is to be updated with the firewall and antiviruses.
Job 3-3:
The communication would be used are:
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