assume that you will develop a system for a university library, and want to coll

Question

assume that you will develop a system for a university library, and want to collect requirements. Now, the information you have about this system is described by the scenario below:

Consider a university library borrowing system. (Do not worry about catalogue searching, etc.) The system will record the books owned by the library and will record who has borrowed what books. Before someone can borrow a book, he or she must show a valid ID card that is checked to ensure that it is still valid against the student database maintained by the registrar’s office (for student borrowers), the faculty/staff database maintained by the personnel office (for faculty/staff borrowers), or against the library’s own guest database (for individuals issued a “guest” card by the library). The system must also check to ensure that the borrower does not have any overdue books or unpaid fines before he or she can borrow another book. Every Monday, the library prints and mails postcards to those people with overdue books. If a book is overdue by more than two weeks, a fine will be imposed and a librarian will telephone the borrower to remind him or her to return the book(s). Sometimes books are lost or are returned in damaged condition. The manager must then remove them from the database and will sometimes impose a fine on the borrower.

(1) Read the scenario and create at least five closed-ended questions, at least four open-ended questions, and at least three probe questions for an interview, the interviewee of which is the receptionist of the library.

(2) Assume that you will also organize a Joint application development (JAD). Whom will you invite for each session?

Explanation / Answer

Q1) Read the scenario and create at least five closed-ended questions, at least four open-ended questions, and at least three probe questions for an interview, the interviewee of which is the receptionist of the library.

5 close ended questions are:-

4 Open Ended questions are:-

3 Probe based questions are:-

Please let me know in case of any clarifications required. Thanks!

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