Review Questions: 1. What is the difference between front-office information sys

Question

Review Questions: 1. What is the difference between front-office information systems and back-office information systems? Give examples of each. 2. Why do we need to identify the information system architecture? 3. How are the business perspective and the technology perspective of an information system related? 4. What are the four stakeholder groups? 5. Describe briefly how system designers and system builders tend to view knowledge in a system? 6. Describe briefly how system owners and system users tend to view process in a system?

Explanation / Answer

1.

FRONT OFFICE INFORMATION SYSTEM: Functions that takes place outside of the business organization .

Example:Bank ---such as Cash Withdrawl and balance equiry come under this group

BACK OFFICE INFORMATION SYSTEM: Function that takes place inside of the business organization.

Example: Bank--Such as Storing the transaction database and updating the transaction details.

2. As different stakeholders have different views about the business So , Inorder to make their views go and right path.We are identifying the System Architecture.It is used to improve such as Knowledge on business ,how business processes and what are the serivces ,business communication and customer interaction.

3. In business perspective,an information system create some kind of value to the individual, an information system increases the revenue and decreases the cost by providing the information to the manager for the better results and inorder to the process the business and to expand the communication in the market.

--In technology perspective, an information system that has database technologies that support the business knowledge ,software technologies that supports business process and services and Interface that are used to communicate between the business organization and customer.

4.

USERS---These are the people who are going to use the things.

GOVERNENCE---These are the people who are going to manage

INFLUENCERS----These are the people by which things are going to be influence.

PROVIDERS---These are the people who are going to provide the things.

5.SYSTEM DESIGNERS VIEW:

--Data structures required

--Rules to be followed,inorder to design Application

--Schemes , Indexes

SYSTEM BUILDERS VIEW:

--What are the softwares that are requied inorder to build an application

example: SQL,DBMS,etc..

6.

SYSTEM OWNERS VIEW:

--Mainly concentrate on the business functions

BUSINESS FUNCTIONS: Grouping of the process together and support the businees.Functions can be divided and partitioned into sub process and form a single process which is easy to execute.

--Cross functional information system is a system which doesnot concentrate on only one department or field.It just expands Irrelavant of its field.

SYSTEM USERS VIEW:

--Business processes---Which quickly responds to the business activities.

--Procedure---They need to follow step by step process to acheive quick business activities.

--Policy---Need to follow the rules in business events.

--Work Flow: While processing a business we need approvals and checks.

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