Section 7.6 discusses the five potential advantages and four potential disadvant

Question

Section 7.6 discusses the five potential advantages and four potential disadvantages of group decision making. There are a number of characteristics of groups that a manager should be aware of as group problem-solving techniques.

Watch the Harvard Business Review video “One Frame of Reference Isn't Enough.” Posted in the Power Points and Videos Section. In this 3-minute video, Professor David Garvin explains how forcing a group to ponder a contrary point of view can improve group decision making.

https://hbr.org/video/2919114910001/one-frame-of-reference-isnt-enough

Answer the following questions.

Describe situations where individual decision making probably works better than group decision making.

How can managers make sure that groups making decisions seek out information from all members of the group, rather than just the extroverted or dominating team members?

Using the video “One Frame of Reference Isn't Enough” as your foundation, describe how forcing a group to wrestle with a contrary point of view can improve the decision-making process.

Explanation / Answer

Individual decision making would be better than group decision making in the following situations:

To make sure information is sseked out from all the members, the manager should properly moderate the discussion. He should individually ask everyone for there opinions and in problematic cases where public speaking wouldn't be conducive, one-on-one discussions should be held. Secret ballot is also another way of getting everyone's opinion.

To improve decision making process, an individual's and group's focus should be broadened. This will help in weighing the pros and cons of a decision better and thus making a sensible decision. Counter arguments in decision making always help in finding loopholes of every option and choosing the best one with all bases covered.

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