Other stakeholders. Edward knows he should involve other stakeholders to help de

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Other stakeholders. Edward knows he should involve other stakeholders to help define system requirements. He is not quite sure whom he should contact. Should he go to senior executives? Should he contact middle man- agement? Should he include such back-office functions as accounting and investing? He is not quite sure how to get organized or how to decide who should be involved. What is the best method for Edward to involve the brokers (users) in the development of the updated online trading system? Should he use a questionnaire? Should he interview the brokers in each of the com- pany's 30 offices or would one or two brokers repre- senting the entire group be better? How can Edward ensure that the information about requirements is complete, yet not lose too much time doing so? Concerning customer input for the new system, how can Edward involve customers in the process? How can he interest them in participating? What methods can Edward use to ensure that the customers he involves are repre- sentative of John and Jacob's entire customer group? As Edward considers what other stakeholders he should include, what are some criteria he should use? Develop some guidelines to help him build a list of people to include. 1. 2. he 3. er-

Explanation / Answer

Hey

I hope my answer would be helpful to you but your question is a little less informative and misses some key points but I will try my best to solve your doubt and give a satisfactory answer.\

If my answer is helpful please leave a like as it will notify me that my effort was worth it.

As it is not mentioned who Edward is so I am assuming he is a software developer as it looks to me by reading the problem statement.

As we know the development of any software won't be successful unless there will be an interaction between user and developer.

1-

This is very important hence there are various steps defined on how to process the development of any software system.

I won't go to those model I will be sticking to the involvement of user first.

See here Edward needs to be involved with the user but keep in mind that he didn't lose much time in understanding the user requirements only as it will give him very less time in the other development process of the online trading system.

Contacting each member in the office is definitely not an option here so it is better to choose one or two brokers among them who understand the requirements of users and know what they want and what they like and dislike as it will help Edward to analyze the requirements more efficiently without wasting and creating a complex scenario by interviewing each individual and then wasting time on it.

While it is never a great idea to invite dozens of people to a single requirements meeting, good business analysts ensure that all relevant stakeholders are looped into the project and given the opportunity to share their concerns, needs, and expectations.

This part of the process can go wrong when business analysts are assigned to specific areas of the business and projects are assumed to only impact that area. It can also go wrong when managers assign uninformed stakeholders to projects or refuse to assign stakeholders at all. So Edward must ensure that he chooses the right stakeholders which we will learn in answer 3 how he should do it.

Let's understand why any system development requires user contribution and understanding user requirements

Functional requirements are the product features or its functions that must be designed directly for the users and their convenience. They define the functionality of the software, which the software engineers have to develop so that the users could easily perform the task

Missing or incomplete requirements can cause customers to reject systems and users to be dissatisfied with the systems

An individual requirement is complete if it contains all necessary information to avoid ambiguity and need no amplification to enable proper implementation and verification.

See the reason of choosing the involvement of possible stakeholder and one or two brokers from each office is to make sure that there would be no requirement left to untouched as it will totally disturb the system performance.

2.

Now let's learn how to maintain the involvement of the user as they will feel interested in giving their input about the system.

User involvement in the field of information system development is usually considered as the vital mechanism to enhance system quality and ensure successful system implementation

There are different techniques that can be applied in order to do so making them know that their involvement will lead users to develop a good understanding of the system, and it will be better tailored to their specific needs. Therefore, they will be more motivated to use the system and be more gratified with it than if they had not been involved in its design.

the focus needs to be operated at three levels;

thinking about users as a stakeholder group, opening channels of communication, and enabling users to use those channels to communicate their priorities and concerns.

role of leaders is also a major role player -

The commitment of leaders is significant. .Leaders include chief executives, user representatives, trustees, and middle managers.

effective communicationis very important as it is two-way communication between users and decision-makers which helps users and promotes change in organizations.

3.

Taking about the guidelines it can be many and is not specific but one thing needs to be fixed is that they must be familiar with the system.

Projects in museums have and need stakeholders to define and review their requirements and outputs and to deliver successful outcomes.

identification and classification of stakeholders as contributors, creators, and consumers to ensure that no one is forgotten. Second, consideration of their likely influence over or interest in the project will start to suggest an approach to their involvement. Third, stakeholders who will influence a project can be divided into groups to be informed, engaged, or consulted.

The first step in stakeholder management is to identify the stakeholders. Here is a process to identify stakeholders:

A stakeholder’s position in a quadrant suggests an approach to take with them during the project:

High influence/high interest =fully involve and make the greatest efforts to satisfy them

High influence/lower interest = consult them in their interest areas, but not so extensively that they become frustrated with the level of detail

Low influence/high interest = keep them informed and request their input to relevant areas

Low influence/low interest = monitor these people and keep them informed at a high level.

These are some points and guidelines which Edward must keep in mind while selecting and providing roles to stakeholders.

I hope my answer helps you to understand the scenario and clears your doubt.

Thankyou

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