write the answer in 4 or more complete. please type or print or type införmation

Question

write the answer in 4 or more complete. please type or print or type

införmation. As people are observed at work, as shown in Figure 4-21, consider a factor called the Hawthorne Effect. The name comes from a well-known study performed in the Hawthorne plant of the Western Electric Company in the 1920s. The purpose of the study was to determine how various changes in the work environment would affec employee productivity. The surprising result was that productivity improved duri ng FIGURE 421 The Hawthorne study suggested that worker productivaty improves during observation Always consider the Hawth orne Effect when observing the operation of an existing system

Explanation / Answer

Hawthorne effect: It is the modification of behavior by study participants in response to their knowledge that they are being observed or singled out for special treatment.

Ethical issues:

Advise to client: Advice client to conduct such tests by managing the subjects in ethical manner to avoid all the above scenarios. Take all the necessary permissions from employees and keep them informed on all the actions you take with the data gathered from the test. Hawthorne effect has proven impressive outputs and increases productivity in response to being watched.

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