A user working on a system that is running Windows Vista Business calls in to yo

Question

A user working on a system that is running Windows Vista Business calls in to your support center. The call is routed to you. She quickly tells you that she cannot hear sound from her computer. Based on the knowledge that you have acquired from Chapter 3 about thinking through problems and using the wealth of information resources (knowledge bases, newsgroups, ListServs, online help) available to you, how would you go about trying to resolve this problem? Write a report explaining the different troubleshooting techniques you would employ and the information resources you would utilize to solve the problem.

Your report should be NO more than one page and half typed in MS Word.

Explanation / Answer

Different troubleshooting techniques

There are too many techniques to debug audio problem in your system which are described as follows,

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