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1. A company sells consumer products like soaps and detergents using door-to-doo

ID: 379867 • Letter: 1

Question

1. A company sells consumer products like soaps and detergents using door-to-door sales. That is, salesmen make calls at homes, demonstrate their products, sell and collect payment on the spot. As the manager of the company, you are wondering the best way to assess the performance of the salesmen. That is, how to assess, what to assess, when to assess, who should be involved in the rating, etc. Discuss how you would implement a performance appraisal system for the outside salespeople in terms of the above challenges?

Explanation / Answer

To asses an employee over the performance appraisal is a critical thing to do as we should not miss any important parameter which should be taken into consideration.

For a field sales representative there should be various factors which should need attention and they are well summed up as:

These include all parameters as what to assess, how to asses and when to asses and what should be in rating

These assessment should be made at the end of the year or on a quarterly basis and we can have a sum of 4 quarters added on the last one. Ratings should be based on above parameters only