Question 11 The threat or reality of increased competition in an industry depend

Question

Question 11

The threat or reality of increased competition in an industry depends on the relative ease with which new firms can compete with established firms. In an industry with low barriers to entry, such as the __________ industry, competition will be fierce.

photocopy

health care

public accounting

airline

1 points

Question 12

Jared Hanson is the manager of a group of convenience stores. He has installed surveillance cameras on the fuel pump islands. For Jared, video monitoring is a means of __________ customers.

controlling

restraining

manipulating

watching

1 points

Question 13

When Kirsten Colbert has full knowledge of a problem, its alternative solutions, and the results of those solutions, she makes decisions under a condition of __________.

risk aversion

complexity

uncertainty

certainty

1 points

Question 14

A production team has recently been formed at Goodman Manufacturing. The team seems more focused on interpersonal fighting than on the assigned production tasks. According to the stages of group development, the team is in the __________ stage.

developing

forming

storming

infighting

1 points

Question 15

Mitch Cabrera realizes that the communication process has a better chance of being effective if the message is important and significant to the receiver. In other words, Cabrera feels that the message must be __________.

clear

consistent

understood, no matter what

relevant to the receiver

1 points

Question 16

A __________ expresses an organization's fundamental aspirations and purpose, usually be appealing to its members' hearts and minds.

strategy

mission

vision

plan

1 points

Question 17

When the __________ need is dominant, managers can promote job satisfaction and high-quality performance by providing opportunities for exciting, challenging work and recognition of accomplishment.

esteem

affiliation

equity

physiological

photocopy

health care

public accounting

airline

Explanation / Answer

11. photocopy

The threat or reality of increased competition in an industry depends on the relative ease with which new firms can compete with established firms. In an industry with low barriers to entry, such as the _ photocopy_ industry, competition will be fierce.

12. controlling

Jared Hanson is the manager of a group of convenience stores. He has installed surveillance cameras on the fuel pump islands. For Jared, video monitoring is a means of _ controlling_ customers.

13. certainty

When Kirsten Colbert has full knowledge of a problem, its alternative solutions, and the results of those solutions, she makes decisions under a condition of _ certainty_.

14. storming

A production team has recently been formed at Goodman Manufacturing. The team seems more focused on interpersonal fighting than on the assigned production tasks. According to the stages of group development, the team is in the _ storming_ stage.

15. relevant to the receiver

Mitch Cabrera realizes that the communication process has a better chance of being effective if the message is important and significant to the receiver. In other words, Cabrera feels that the message must be _ relevant to the receiver__.

16. vision

A _vision__ expresses an organization's fundamental aspirations and purpose, usually be appealing to its members' hearts and minds.

17. esteem

When the _esteem_ need is dominant, managers can promote job satisfaction and high-quality performance by providing opportunities for exciting, challenging work and recognition of accomplishment.

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