5.Describe the characteristics of both a mature and an immature software organiz

Question

5.Describe the characteristics of both a mature and an immature software organization. What qualities are possessed by a mature organization that are lacking in an immature organization?

6.Describe the Five Practices of Exemplary Leadership.

7.Why is leading by example an effective approach for leadership?

8.Describe the six leadership styles and when each style would be most appropriate.

9.What is emotional intelligence? What role does emotional intelligence play in choosing an appropriate leadership style?

10.What is the relationship between ethics and legality?

11.What is diversity? Why should a project leader understand and be able to manage a diverse project team?

12.Describe the direct cutover approach to project implementation. What are the strengths and weaknesses of this approach?

13.Describe the parallel approach to project implementation. What are the strengths and weaknesses of this approach?

14.Describe the phased approach to project implementation. What are the strengths and weaknesses of this approach?

15.What are some of the realities that the text discusses that occur instead of the normal closure with happy sponsors and customers and a successful achievement of the project MOV?

16.Conducting individual performance reviews is an important responsibility of the project

manager. What are some of the sensitivities that the project manager should exhibit and what benefits can accrue to the team member?

17.Who should ideally conduct the project audit and what are the characteristics of a good audit team member?

18.How should the project be evaluated in the end to determine its success or failure?

Explanation / Answer

5.

Organizations that excel at capacity planning and resource management:

6.

Let’s explore the five practices as they relate to all kinds of leaders:

1. Model the Way

Leaders who model the way, exhibit two key behaviors. They “Clarify their Values” and “Set an Example”. Their actions are aligned with their values. When Jolie, one of the sexiest women in the world, announced that she had a double mastectomy and wanted to use her experience as a teachable moment to help other women, it was a powerful example of modeling the way.

2. Inspire a Shared Vision

Kouzes and Posner identify “Envisioning the Way” and “Enlisting Others” as two ways leaders can inspire a shared vision. Bill and Melinda Gates immediately come to my mind. They’ve established for their foundation a clear vision focusing on five areas: Global Development, Global Health, U.S. programs, Global Policy and Advocacy. They’ve also convinced other wealthy people, such as warren Buffet, to donate part of their fortune to their foundation.

3. Challenge the Process

How many of you reading this blog have an iPhone, iPad or Apple computer? Or perhaps the devices you use are enabled by the technology Apple developed. The transformation in technology wouldn’t be available if Steve Jobs had not “Searched for Opportunities” and “Experimented and Taken Risks”—two behaviors of exemplary leaders.

4. Enable Others to Act

Nelson Mandela, the iconic South African leader, exemplifies this. By “Fostering Collaboration” and “Strengthening Others,” he was able to successfully lead South Africa through the dismantling of apartheid while encouraging racial reconciliation.

5. Encourage the Heart

Leaders encourage the heart by “Recognizing the Contributions of Others” and by “Celebrating the Use of Values and Victories”. When thinking about his practice, I glanced at the Mighty Mouse trophy I won during one of my favorite jobs. I have long forgotten the accomplishment we celebrated, but I clearly remember the spirit of community and appreciation I felt when I won the award.

7.

Leadership is the process by which one individual influences the behaviors, attitudes and thoughts of others.

Ethics

Leaders can guide nations or businesses in either a positive or negative direction. For example, Adolf Hitler had strong leadership skills but put them to horrible uses. By contrast, the head of a charitable organization can use the same type of leadership skills to guide the group to help others. Ethics are a key element of leadership. They are the inner compass that motivates and directs a leader toward what is good and fair, and ethics help guide leaders in using their skills for noble purposes.

Leading By Action

Leaders must lead with their actions as well as their words. Leaders can effectively translate intention into reality by acting on the concepts and messages they teach and the things they say to those around them. Leadership is the act of setting the right example for those who follow. Leadership is about actively demonstrating your belief, not just talking about it. People who say one thing but do another eventually lose credibility.

Standard by Example

Leaders' actions set an unspoken standard about what is appropriate and what is not. Followers learn about acceptable behaviors through observation. For example, a leader can consciously or unconsciously set the dress code for an office by wearing a certain style of clothing to work. That's why it is important for leaders to check their own behaviors and lifestyles; followers will watch, learn and imitate what leaders do.

Higher Standard

For an organization to grow, the people within it also must grow. The way for leaders to bring a team to a higher standard is by committing to a greater challenge themselves. The abilities, talents and characteristics of leaders provide a larger foundation on which those around them can grow, both as individuals and as a group. By being the example of greater discipline and greater drive, a leader encourages those who follow him to adopt a higher standard as well.

9.

Emotional intelligence (EI) is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can affect other people.Emotional intelligence is widely known to be a key component of effective leadership. Understanding how the brain operates and how the emotional response system works should also be a factor in where we place team members within our organizations. Being able to relate behaviors and challenges of emotional intelligence on workplace performance is an immense advantage in building an exceptional team. One of the most common factors that leads to retention issues is communication deficiencies that create disengagement and doubt. A leader lacking in emotional intelligence is not able to effectively gauge the needs, wants and expectations of those they lead. Leaders who react from their emotions without filtering them can create mistrust amongst their staff and can seriously jeopardize their working relationships. Reacting with erratic emotions can be detrimental to overall culture, attitudes and positive feelings toward the company and the mission. Good leaders must be self aware and understand how their verbal and non-verbal communication can affect the team.

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