The main IT software systems used in the Trust are not integrated with each othe
ID: 3825183 • Letter: T
Question
The main IT software systems used in the Trust are not integrated with each other and comprise:
• The legacy Social Care system, which is primarily concerned with providing a basis for analysing the type and source of referrals received by the individual social care teams and recording the type of care and cost of care delivered in response to the referral. No attempt is made to record the outcome of the care delivered and all notes made by the social workers are handwritten and filed locally
• The legacy Health Care system which is primarily concerned with collecting details of the activities carried out by the health care workers so that mandatory statistical analyses can be forwarded to the Ministry of Health in federal government
• An effective email system linking all of the offices together
• A financial management and payroll system The legacy systems are old and very user unfriendly in look and feel, and staff activity data is entered by clerks located in the scattered offices and then used for statistical report generation by the central IT Department. None of the health and social care professionals ever make use of the information in these systems. The network linking all of the offices together is the responsibility of the IT Team in the Regional Office. They have wider and deeper IT infrastructure skills than the Trust.
PROVIDE THREE POSSIBLE SOLUTIONS TO THIS PROBLEM AND OUT OF THOSE THREE ONE BEST SOLUTION AND SUPPORT THAT BEST SOLUTION WITH AN ARGUMENT
Explanation / Answer
The three possible solutions are
The best method is to implement a new software package and then training be provided to users. Afer software is implemented make sure that all data is entered and the system is used properly. Migrate old data if necessary.
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