Given the process below that consists of processing Forms PS 50 that determine r
ID: 382644 • Letter: G
Question
Given the process below that consists of processing Forms PS 50 that determine retirement amount to be paid to the employees retiring from the workforce Initiation Processing Certification Submission Below, a description of each phase of the process: Initiation: Processing: Data is entered into the HRIS (Human Resources Informatiorn Personnel Office (HR) is notified of a pending PS Form 50 System) Authorized personnel certify PS Form 50 before submission to payroll Certified actions are sent into the payroll system for action. Certification: Submission: * There are 600 PS Form 50's submitted to HRIS per week * The working hours are - 5 days per week, 1 shift per day, 9 hours per shift Each shift receives a 30 minute lunch Each shift receives 2 - 15 minute breaks · The average process uptime is 95% (due to network failures and system downtime) * The capacity of each step in the process is: Process Step Initiatiorn Processing Certification Submission Gross Capacity 2 forms/hour/person 1.5 forms/hour/person 0.5 form/hour/person 1.0 form/hour/person # People 12 24 1. 2. 3. What is the net operating time (hours per week)? 2. What is the takt rate (forms/hour)? What is the current capacity of the process (forms per hour)? 4. 5. Can the process produce to the takt rate (yes/no)? Where is the Time Trap in the process? Is the Time Trap a constraint? If the Time Trap is a constraint, what could be done to increase capacity?Explanation / Answer
1. Net operating time = (5 days per week * 1 shift per day * ( 9 hours per shift - 30 minutes lunch break - 2x15 minutes breaks)) x Average process uptime = (5*1*(9-.5-2*.25))*.95 = 38 hours
2. Takt rate = demand rate / operating time = 600 forms / 38 hours = 15.79 forms per hour
3. Current capacity of the process is the minimum of the capacity of each step in the process
Capacity of step 1 (Initiation) = gross capacity multiplied by # people = 2*8 = 16 forms per hour
Capacity of step 2 (Processing) = gross capacity multiplied by # people = 1.5*12 = 18 forms per hour
Capacity of step 3 (Certification) = gross capacity multiplied by # people = 0.5*24 = 12 forms per hour
Capacity of step 4 (Submission) = gross capacity multiplied by # people = 1*16 = 16 forms per hour
Current capacity of the process = MIN(16,18,12,16) = 12 forms per hour
No, current capacity of the process is less than takt rate, therefore the process cannot produce to the takt rate
4. Time trap is in certification stage. Yes, it's a constraint.
5. 8 more people needed to the certificatio step in order to increase capacity to produce to the takt rate.
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