Which of the following reasons is NOT cited in the text as a cause of resistance

Question

Which of the following reasons is NOT cited in the text as a cause of resistance that a change manager will have to diagnose before taking action?

Select one:

1. Innate dislike of change

2. Low tolerance of uncertainty

3. Perceived ethical conflict

4. Belief that the proposed changes are appropriate

Which of the following is NOT a core set of values contained in the organization development (OD) field?

Select one:

1. Humanistic values

2. Democratic values

3. Economic values

4. Developmental values

According to Cummings and Worley, organization development (OD) practitioners need _____ skills, which include having a well-developed set of values and personal integrity and the ability to retain their own health in high-stress organizational situations.

Select one:

1. intrapersonal

2. interpersonal

3. consultation

4. physical

Which of the following is a disadvantage of using the facilitation and support strategy to deal with resistance to change?

Select one:

1. It encourages future problems from those who feel they were manipulated.

2. It takes time and can be expensive.

3. It requires the change agent to have power over the employees of an organization.

4. It overpowers resistance through force.

According to Jeffrey Pfeffer and Robert Sutton, which of the following is one of the four steps to be taken by change managers in order to ensure fast and effective change?

Select one:

1. Ensuring staff satisfaction with the status quo of an organization

2. Focusing on whom to blame for a management mess

3. Engaging in relentless communication in order to direct staff

4. Refraining from communicating the monetary uncertainties involved in the change to staff

Explanation / Answer

Q1) Answer is 4) Belief that the proposed changes are appropriate

Q2) Answer is 3) Economic values

Q3) Answer is 2) interpersonal skills

Q4) Answer is 1) It encourages future problems from those who feel they were manipulated

Q5) Answer is 3) Engaging in relentless communication in order to direct staff

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