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A. Which of the following strategies for dealing with resistance to change is mo

ID: 383396 • Letter: A

Question

A. Which of the following strategies for dealing with resistance to change is most appropriate when the resistance is caused by a fear of the unknown?

Select one:

1. Participation and involvement

2. Negotiation and agreement

B. Which of the following is a disadvantage of using the facilitation and support strategy to deal with resistance to change?

Select one:

1. It takes time and can be expensive.

2. It overpowers resistance through force.

C. Which of the following is a difference between dialogic organizational development (OD) and diagnostic organizational development (OD)?

Select one:

1. Dialogic OD uses the processes of unfreeze, change, and freeze to manage change, whereas diagnostic OD uses no systematic steps to manage change.

2. A consultant is an involved facilitator in dialogic OD, whereas he or she is a neutral facilitator in diagnostic OD.

3. Central to the diagnostic approach is the view that "real change" only occurs when mindsets are altered, whereas the dialogic approach focuses on making changes at the management level.

D. The approach and the values underpinning organization development (OD) were predominantly developed in:

Select one:

1. the United States.

2. South America.

3. Japan.

E. Which of the following is NOT one of Barry Staw and Jerry Ross's factors that lead to escalation?

Select one:

1. Project determinants

2. Economic determinants

3. Social determinants

Explanation / Answer

1. Participation and involvement are the strategies for dealing with resistence to change is most appropriate when the resistence is caused by a fear of unknown, this is the best way to deal with such type of fear.

2. It takes time and can be expensive is the disadvantages of using the faciliation and support strategy to deal with resistence to change, it mainly traces to the resources or the adjustment problem.

3.The practitioners of the dialogic OD carry out diagnosis of the organizational situation before intervening, where as practitioners or dialogic OD work with the people in a way that creates new knowledge and awareness.

4. The approaches and values underpinning organizational development were predominantly developed in the united state of america.

5.Economic determinants is not one of Barry staw and jerry ross factors that lead to escalation.

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