Which approach would you use for each of the situations below in regards to Proc
ID: 3839674 • Letter: W
Question
Which approach would you use for each of the situations below in regards to Process Improvement? There could be more than one answer per situation below.
Explain your rationale.
Company A finds out that a process being measured for its performance is not under statistical control.
Company B has a stable process but somehow expectations are not being met
Company C has a stable process that does meet expectations
Company D has a process that meets business expectations but seems not to be under control
Explanation / Answer
As company A observed that process is not under statistical control then company should follow the following given approach. The steps followed in the approach are as follows:
1) First of all we need to investigate the various statistical methods and tools available in the market.
2) Then we need to chose the best statistical method or the tool that suits to our company.
3) After then we need to make proper plan for implementing and adding this statistical method or tool into the current performance process.
4) Before the implemention we should also look for the feasibility of adding the statistical method into the current performance process.
5) If feasibility is ok then we need to start the implementation of statistical method implementation in the process.
6) After implementation successfully done. we need to again start using the same process with statistical support.
Company B should follow the approach given below in points.
1) Here intially company need to investigate about the various areas where expectations are not meeting with the stable process.
2) When the ares are identified then we need to check the process for these identified areas.
3) After the changes with in the stable process is being done to met the expectations.
Company C should follow the approach given below in points.
1) As Company C having stable process which is meeting expectations, but still we need to look for modification or the changes through which we can minimize the cost of current process execution.
2) If cost is reduced for process then its beneficial for the company.
Company D should follow the approach given below in points.
1) Company D having stable process but its not under control it means process is taking most of the resources and cost of the company.
2) First we need to identify the various loop hole where the process in not under control.
3) Then we need to work upon these identified areas to make them under control with same meet expectations
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