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Sam is a newly promoted finance manager in Company ABC. In addition to her new r

ID: 384061 • Letter: S

Question

Sam is a newly promoted finance manager in Company ABC. In addition to her new responsibilities, Sam now also has one employee, Myla, reporting to her. Myla is a recent finance graduate from Rutgers University with very little experience. Towards the conclusion of their first project together, Sam realizes that Myla has not properly validated the sales numbers in the presentation deck for the CFO as Sam had instructed her to do. Which tips for effective speaking, as noted in the book, should Sam use in order to be more effective with Myla?

Sam should use examples to illustrate what she means by validating sales numbers.

Explanation / Answer

E. All of the above

Effective communication is ensuring that sender covers every part of the message properly and receiver understands the same. For this a sender can ask from recipient to repeat the message communicated. Also it is common practice to make other understand the importance of topic to make them do it the work carefully.

Sam could use examples like in option A.

He should also use concrete language for ease of understanding like in Option b

Helping myla understand the importance of sales validation is another right step in respect of effective speaking, like in option C

Having myla repeat the information communicated is the last but the most important step to know that she understands the message. Like in option D

Hence, option E is correct.

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