Types of Commitment Organizational commitment refers to an employee\'s desire to
ID: 385435 • Letter: T
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Types of Commitment
Organizational commitment refers to an employee's desire to remain a member of an organization. It is one of the primary outcomes of interest to organizational behavior researchers and managers alike. Although it is important to have good performing employees, you also want to make sure to keep them! Employees can be committed to their employers for a variety of reasons – an emotional attachment, a cost-based loyalty, or a feeling of obligation to the organization.
Tom is the owner and general manager of College Ads Inc. He started this college town advertising company when he graduated from college, and it has been steadily growing ever since. He hires two to three people each year, and he currently has a staff of 12 full-time employees. Although he has some employees who have been with him from the beginning — approximately 8 years now — he continues to lose more employees each year than he’d like. Recently, one of his most tenured employees reminded him that it was much more expensive to hire and train new employees than to retain existing ones. Since then, Tom has decided to spend more time trying to figure out where the problems in retention stem from. He knows that before he can do anything to fix the problem, he needs to better understand why it is occurring. Maybe you can help! Tom asked one of the most trusted and well-liked guys in the company to conduct a small, informal interview with each employee. Below are some of their responses to his questions about why they like their job and/or choose to stay with this compay.
Read the employee descriptions and classify them according to the types of commitment to help the manager address the problem.
Sara I love the laid back atmosphere here! I can come to work in jeans and work on my timeline.It really makes me feel at home!
Tammy: To be honest, i am completely strapped with student loans.If another company with higher pay offered me a job,I'd probably take it.
Low Affective Commitment: ?
Low Continuance Commitment: ?
Low Normative Commitment: ?
High Affective Commitment: ?
High Continuance Commitment: ?
High Normative Commitment: ?
To be honest, I don't really feel any obligation to stay here. It's a small company so I've generally trained myself. Sara Low Affective Commitment High Affective Commitmen Tammy Jake Low Continuance Commitment High Continuance Commitmer AlExplanation / Answer
Organizational Commitment: The 3 component model
Affective Commitment - It refers to the emotional attachment to the organization where you enjoy your work, reflect with the organization's values and you genuinely want to be there.
Continuance Commitment - This occurs when you consider the advantages and disadvantages of leaving your organization. These considerations may include monetary costs such as pension, gratuity, etc. or social costs such as relationship with colleagues.
Normative Commitment - This refers to a feeling of obligation to stay in the organization. Such feeling of obligation may occur due to the resources invested by the organization in training you or due to a sense of duty largely owing to a person's family values, cultural background, etc.
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