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Explain how Personal, Fatigue, and Delay studies could be used to better allocat

ID: 385463 • Letter: E

Question

Explain how Personal, Fatigue, and Delay studies could be used to better allocate and more fairly allocate the time of all the employees who work in the Service Area to the specific automobiles that are serviced in the service department of a major automobile dealership in North Georgia. Include the repair technicians, the parts department employees, the employees who answer the telephone, the employees who receive and process customer payments, and the employees who greet the customers and schedule their vehicles into the service garage.

See below for detailed example.

Nine-Hour Time Study (Including One Hour Lunch) Personal Time (Add more rows to table as necessary) Activity Tum on machine. Perform start-up checks. Complete 21 parts Get drink of water from water bottle Complete 19 parts nutes 4.1 55.6 0.7 Activi Time 0.7 15,0 64.0 11.4 Decision of water from wter bottle Take moming break Eat lunch Visit restroom Take afternoon break Take aftemoon break (extra time) nclude Include Omit Include Include Omit e morning break 15.0 39.2 1.3 e 14 parts Supervisor gives new instructions 0.5 42.1 ait for new parts to arive Mechanic adjusts machine to run new parts Complete 15 parts Total Time Per Dav 2 Elements Omitted 28.4 42.0 Personal Factor Ratio 42.1min. 480 min.-.088 Personal Factor Percent-8.8 % t Lunch Complete 20 parts 54.0 Optional Alternate Solution for the above Personal Time The extra time for the afternoon break could have been included as follows New Total Time Per Day-42.1 + 0.5 = 42.6 Minutes for Personal Time. New Personal Factor Ratio and Percent-42.6480-0.089 or 8.9 % sit restroom 11.4 Adju st machine speed e 18 parts ake afternoon break 15.5 e 12 parts 35.4 y Control Inspector gives ne instructions 5.8 Fatigue Time Complete 17 parts ter daily production data into computer urn off machine. Clean up around machine. T1-Average time to produce one unit during the first hour of work. T2 = Average time to produce one unit during the last hour of work. Fatigue Factor Ratio = [ (T2-T1)/ T1 ] x 0.5 5.9 Type your analysis of the above nine-hour time study below T1- Complete 21 parts in 55.6 minutes 55.621-2.648 Minutes per unit T2 -Complete 17 parts in 51.9 minutes-51.9 17-3.053 Minutes per unit Fatigue Factor Ratio . [ (3053-2648)/ 2.648 ] x 0.5-0076 Fatigue Factor Percent-7.6 %

Explanation / Answer

Direct labour always given Personal, Fatigue and delay allowences while calculate the cycle time. These allowences vary depends upon industry type and nature of work. So there is a procedure to calculate the cycle time of assigned work.

1.Calculate the total available work time excluding lunch break, afternoon break or any other break.

2.Then calculate the assigned process time by stopwatch for different repetitively task.

3.Then calulate cycle time by formula given below:

cycle time = Total Time available / total customer requirement.

4. Observe the peronal, fatigue & Delay (PFD) time for indirect labour.

5. Calculate the percent of PFD allowences by the formula given below:

PFD allowences %= Total PFD time/ Total available work time*100

6. Calculate the waiting, Queue & Inspection time by the formula:

Total WQI time % = total WQI time/ Total time available*100

7. Calculate the standard time= Cycle time + cycle time* (PFD allowence/100)

8. Total parts completed in actual work hour (T)= Actual available work time(A) / standard time (S)

9. Productivity(P)= 100- Total WQI time

10 Actual parts complete by employee= T*P/100

This can be defined as a actual output by single employee. So task can be assigned on the basis of above formula. Basically PFD allownces is measure to calculate the standard time of operation. So that we can calculate the actual output of employee.

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