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Direct Message Writing Assignment This problem-solving case is taken directly fr

ID: 385564 • Letter: D

Question

Direct Message Writing Assignment

This problem-solving case is taken directly from your text, Chapter 8, page 250. Review what we’ve studied so far, including the direct message approach. Recall our class discussions about conciseness and courtesy. Most of the information provided is to set up the scenario. When writing your message, use only what is necessary to get your desired response. Fill in any details not provided (organization and individual names, titles, contact information, etc), which will make your reader want to grant your request.

Securing Convenient Parking for a Guest Speaker: Parking is tight at your university, especially near certain buildings. The campus has two large parking garages, and both of them are far away and downhill from the University Student Center where your student group is planning to hold a special event featuring a guest speaker. As the president of the group, you find yourself needing to reserve one of the few surface spaces close to the center. You have invited the guest speaker (a local businessperson, politician, researcher, or other accomplished person) to come speak at the chapter meeting on October 24 from 4:00 to 5:30 p.m. This guest will be rushing to the meeting from work and will be carrying a laptop as well as various print materials to distribute. You think it would be impractical as well as rude to force this guest to park in a garage and then trudge up a long hill to get to the event.

The parking services website at your school informs you that you will need to submit an online request for your special parking permit, but the form has apparently been designed for campus personnel only (staff with purchase-order numbers and billing addresses). You call parking services to find out how you, a student, can request the special permit you need, and the parking-services representative says to send your request to its office using the “Contact Us” email address on their website. Write the message to get permission for the reserved parking space you need. While you’re at it, find out if there will be a charge, and if so, what it will be.

Instruction Components                        

Type of medium: Email Message

Purpose: Secure Convenient Parking for a Guest Speaker

Put yourself in the reader’s position: What information would help him or her grant your request?

A lot of information has been provided. Use only the information that is necessary to convey your request.

Fill in any details or information necessary, which are not provided in the instructions (organization and individual names, titles, contact information, etc).

Form Components (Incorporated course concepts)                              

Professionalism: courteous, professional, conversational, respectful, you-viewpoint

Form: Business Email

Informative subject line

Appropriate salutation and close

English writing skills – grammar, spelling, punctuation, paragraph form

Direct Message Approach

State objective up front

Show respect and tact

Be specific

Provide additional, helpful information

Close with a reader-specific goodwill comment

Complete – Proofread

Conciseness, clarity

Readability

Spelling, grammar and punctuation

Explanation / Answer

To

University Parking Services

Subject: Request for parking space

I would like to request for reserved parking space on the 24th of October from 4:00 to 5:30 pm for our Guest speaker close to the University Student Center. I am making this request as it will be very inconvenient for our guest to walk up from the parking garages. I would also like to know if there are any charges.

Best regards

( your name)

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