PLEASE FILL IN THE ANSWERS FROM 12 - 38 Use Case Description Use Case Name: Proc
ID: 3867142 • Letter: P
Question
PLEASE FILL IN THE ANSWERS FROM 12 - 38
Use Case Description
Use Case Name: Process New Customer
ID: 1
Importance Level: H
Primary Actor: Staff
Stakeholders and Interests:
Customer – Want to join the health club.
Staff – Assists customer with membership.
Brief Description: 12
Trigger: 13
Relationships:
Include: 14
Extend:
Normal Flow of Events:
Customer requests membership.
15
16
System determines the discount rate.
If desired membership length < 6 months,
then discount rate = 0
Else if desired membership length < 12 months
then discount rate = .10
Else discount rate = .15
System calculates payment amount.
System generates bill.
Staff gets bill and gives to customer.
Customer presents accepted form of payment (cash or credit card).
Staff executes the Process Payment use case.
SubFlows:
Alternate/Exceptional Flows:
8a. 17
8b. Process New Customer terminates.
Use Case Name: Process Payment
ID: 2
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – Person that is paying for new membership.
Staff – Employee receiving payment.
Brief Description: 18.
Trigger: 19
Relationships:
Include: 20
Extend: 21
Normal Flow of Events:
Customer presents accepted form of payment to staff.
If payment is with 22, the 23 subflow is performed.
If payment is with 24, the 25 subflow is performed.
System generates membership card.
Staff executes 26 use case.
SubFlows:
S-1a. Cash Payment
Staff records cash payment.
Staff puts cash in cash box and gives customer change if necessary.
S-1b. Credit Card Payment.
27
28
Alternate/Exceptional Flows:
S-1b-2a. Staff executes the 29 use case.
Use Case Name: Process Declined Credit Card
ID: 3
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – Person requesting a new membership.
Staff – Employee working at the health club.
Brief Description: 30
Trigger: 31
Relationships:
Include: 32
Extend:
Normal Flow of Events:
Staff notifies customer that credit card was not approved and returns credit card to customer.
Staff asks customer for another form of accepted payment.
Customer gives staff another form of payment.
33
SubFlows:
Alternate/Exceptional Flows:
3a. 34
3b. Staff terminates processes.
Use Case Name: Issue Membership Card
ID: 4
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – New member receiving membership card.
Staff – Employee issuing membership card.
Brief Description: 35
Trigger: 36
Relationships:
Include:
Extend:
Normal Flow of Events:
37
38
SubFlows:
Alternate/Exceptional Flows:
Use Case Name: Process New Customer
ID: 1
Importance Level: H
Primary Actor: Staff
Stakeholders and Interests:
Customer – Want to join the health club.
Staff – Assists customer with membership.
Brief Description: 12
Trigger: 13
Relationships:
Include: 14
Extend:
Normal Flow of Events:
Customer requests membership.
15
16
System determines the discount rate.
If desired membership length < 6 months,
then discount rate = 0
Else if desired membership length < 12 months
then discount rate = .10
Else discount rate = .15
System calculates payment amount.
System generates bill.
Staff gets bill and gives to customer.
Customer presents accepted form of payment (cash or credit card).
Staff executes the Process Payment use case.
SubFlows:
Alternate/Exceptional Flows:
8a. 17
8b. Process New Customer terminates.
Explanation / Answer
Use Case Name: Process New Customer
ID: 1
Importance Level: H
Primary Actor: Staff
Stakeholders and Interests:
Customer – Want to join the health club.
Staff – Assists customer with membership.
Brief Description: 12 Joining request to health club membership
Trigger: 13
Relationships:
Include: 14
Extend:
Normal Flow of Events:
Customer requests membership.
15 Processing Documents
16 Getting desired membership months
System determines the discount rate.
If desired membership length < 6 months,
then discount rate = 0
Else if desired membership length < 12 months
then discount rate = .10
Else discount rate = .15
System calculates payment amount.
System generates bill.
Staff gets bill and gives to customer.
Customer presents accepted form of payment (cash or credit card).
Staff executes the Process Payment use case.
SubFlows:
Alternate/Exceptional Flows:
8a. 17 Process Existing Customer terminates.
8b. Process New Customer terminates.
Use Case Name: Process Payment
ID: 2
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – Person that is paying for new membership.
Staff – Employee receiving payment.
Brief Description: 18.
Trigger: 19
Relationships:
Include: 20
Extend: 21
Normal Flow of Events:
Customer presents accepted form of payment to staff.
If payment is with 22, the 23 subflow is performed.
If payment is with 24, the 25 subflow is performed.
System generates membership card.
Staff executes 26 use case.
SubFlows:
S-1a. Cash Payment
Staff records cash payment.
Staff puts cash in cash box and gives customer change if necessary.
S-1b. Credit Card Payment.
27 If entered amount is less than available balance, the 29 subflow is performed
28 Process the payment
Alternate/Exceptional Flows:
S-1b-2a. Staff executes the 29 use case.
Use Case Name: Process Declined Credit Card
ID: 3
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – Person requesting a new membership.
Staff – Employee working at the health club.
Brief Description: 30
Trigger: 31
Relationships:
Include: 32
Extend:
Normal Flow of Events:
Staff notifies customer that credit card was not approved and returns credit card to customer.
Staff asks customer for another form of accepted payment.
Customer gives staff another form of payment.
33 Customer enters correct details in the form.
SubFlows:
Alternate/Exceptional Flows:
3a. 34 Customer decline process.
3b. Staff terminates processes.
Use Case Name: Issue Membership Card
ID: 4
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – New member receiving membership card.
Staff – Employee issuing membership card.
Brief Description: 35
Trigger: 36
Relationships:
Include:
Extend:
Normal Flow of Events:
37 Issued validity as per customer requires.
38 Delivered Member ship card.
SubFlows: Checking Details are valid or not.
Alternate/Exceptional Flows: Declined Issuing Membership card.
Use Case Name: Process New Customer
ID: 1
Importance Level: H
Primary Actor: Staff
Stakeholders and Interests:
Customer – Want to join the health club.
Staff – Assists customer with membership.
Brief Description: 12 Joining request to health club membership
Trigger: 13
Relationships:
Include: 14
Extend:
Normal Flow of Events:
Customer requests membership.
15 Processing Documents
16 Getting desired membership months
System determines the discount rate.
If desired membership length < 6 months,
then discount rate = 0
Else if desired membership length < 12 months
then discount rate = .10
Else discount rate = .15
System calculates payment amount.
System generates bill.
Staff gets bill and gives to customer.
Customer presents accepted form of payment (cash or credit card).
Staff executes the Process Payment use case.
SubFlows:
Alternate/Exceptional Flows:
8a. 17 Process Existing Customer terminates.
8b. Process New Customer terminates.
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