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If you are shopping online, how do you determine whether the merchant is trustwo

ID: 3880589 • Letter: I

Question

If you are shopping online,

how do you determine whether the merchant is trustworthy?

Do you use a different method to determine trustworthiness when you walk into a store and need to use a credit card for a purchase?

Who is better positioned to regulate online transactions and handle irregularities or complaints – consumer advocacy groups or the government?

You might need to do some research on the purposes and functions of consumer advocacy groups AND the method of filing a consumer complaint with a consumer protection office (government agency).

Explanation / Answer

If you have any problem, let me. know in the comments and I will try to answer.

With identity theft being an ongoing issue right now it is essential that we safeguard ourselves from the online exploit and trickery that might come while shopping.

To determine if a vendor is secure or using secure connection channels with appropriate encryption we check of the site complies with and provides a valid security seal like accredited business or trust E and subscribes to safety certification. Also, we check if the website works with SSL technology and not require large of unnecessary personal information than required.

Yes, I would use a different method to determine if a physical store is genuine by determining the mode of payment service he uses and due to the fact that certification to online services are regulated by a different body on a different set of governing principles, we would require other form of proof of legibility.

In such cases of fraud and identity theft it is better to contact the consumer advocacy groups to handle and situation because of a number of reasons, main ones being that to follow up a complaint with the government portal, the time it will take for the complaint to be launched and the appropriate remedial actions to be performed is more, compared to consumer advocacy groups who pushes the task further into their main agenda. They may not have the reach and influence of any government controlled organization but the fact that they have lesser load of complaints also work in their favor. The process is easy, we have to contact a group, tell them about our grievances and meet up with them at their office or a public setting with our document and discuss the course of remedial action that can be pursued.

Hope this helps…

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