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Case Project 4-2: Using Dumpster-Diving Skills You have observed that Alexander

ID: 3882094 • Letter: C

Question

Case Project 4-2: Using Dumpster-Diving Skills You have observed that Alexander Rocco Corporation uses Alika’s Cleaning Company for its janitorial services. The company’s floors are vacuumed and mopped each night, and the trash is collected in large bins placed outside for pickup on Tuesdays and Fridays. You decide to visit the dumpster Thursday evening after the cleaning crew leaves. Wearing surgical gloves and carrying a large plastic sheet, you place as much of the trash on the sheet as possible. Sort- ing through the material, you find the following items: a company phone direc- tory; a Windows NT training kit; 23 outdated Oracle magazines; notes that appear to be programs written in HTML, containing links to a SQL Server database; 15 company memos from key employees; food wrappers; an empty bottle of expensive vodka; torn copies of several resumes; an unopened box of new business cards; and an old pair of women’s running shoes. Based on this information, write a two-page report explaining the relevance these items have. What recommendations, if any, might you give to Alexander Rocco management?

Explanation / Answer

Dumpster diving is looking for treasure in someone else's trash. (A dumpster is a large trash container.) In the world of information technology, dumpster diving is a technique used to retrieve information that could be used to carry out an attack on a computer network. Dumpster diving isn't limited to searching through the trash for obvious treasures like access codes or passwords written down on sticky notes. Seemingly innocent information like a phone list, calendar, or organizational chart can be used to assist an attacker using social engineering techniques to gain access to the network. To prevent dumpster divers from learning anything valuable from your trash, experts recommend that your company establish a disposal policy where all paper, including print-outs, is shredded in a cross-cut shredder before being recycled, all storage media is erased, and all staff is educated about the danger of untracked trash.

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