6. Explain the 8 step decision-making process using an example. 7. Explain and c

Question

6. Explain the 8 step decision-making process using an example. 7. Explain and contrast Trait Theory and one behavioural leadership theory. What are the limitations of both? 8. Explain Equity theory. How can managers use this theory to motivate their workers? 9 Explain what Expectancy theory is. How can managers improve employee motivation by applying this theory? 10. Describe the three steps in the control process and use an organisational example to explain how the three steps are used. 11. Explain feedback/concurrent/feedforward control and give an organisational example of each on how they can be used to improve organisational performance.

Explanation / Answer

Answer 6:

Answer: Following are the eight steps of decision making process as below

Problem definition

Identify must requirements for solution

Establish goal accomplishment post problem resolution

Finding out alternatives suitable for the problem

Define criteria for alternative selection for problem resolution

Use of decision making tool

Tool application for alternative selection

Check to ensure problem resolution.

We need to use the above stated decision making process steps in the below case of school selection for children as below

Problem definition: - Our children are like the existing school. Hence we want to identify the school suitable to the interest of our children so that they can get better education.

Identify must requirements for solution: - The must requirement for the solution is that children should like the school and the school should provide good education and the cost should be competitive.

Establish goal accomplishment post problem resolution: The goal for this are that children feel comfortable in their schooling education and we do not have any major cost burden on family.

Finding out alternatives suitable for the problem: We have find out some of the school that can meet our requirements, so the potential list of school is available.

Define criteria for alternative selection for problem resolution: The criteria for selection are children comfortness, better education and low cost.

Use of decision making tool: We want to use the decision making tool as the Cause and Effect matrix. The cause and effect matrix will help in prioritizing the best alternative among the list of the schools suitable for our children.

Tool application for alternative selection: The Cause and Effect Matrix is being used for making the prioritization of the schools based on the ratings for each school option. We recommend the best school for children education based on the top ranked school figure out in Cause and Effect matrix.

Check to ensure problem resolution: This is the last step of ensuring that the decision was suitable for the problem or not by taking useful feedback.

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