A healthcare system decides to open a new urgent care (UC) facility. Once patien
ID: 388863 • Letter: A
Question
A healthcare system decides to open a new urgent care (UC) facility. Once patients arrive at UC, they may interact with up to 4 different types of employees: a) the receptionist, b) a nurse, c) a technician, and d) a physician. Anytime UC is open, they have 1 receptionist, 2 nurses, 1 technician, and 2 physicians on duty.
Although UC tends to patients with many different needs, the three most common ailments are A) ear infection, B) strep throat, and C) possible broken bone.
For the three different types of patients, all three see the receptionist, nurse, and physician. Any patient with a possible broken bone must also see the technician for an xray. The table below shows how long each type of patient spends with each of the different employees.
Time (in mins) spent with given employee
Receptionist
Nurse
Technician
Physician
Ear infection patient
3
10
0
10
Strep throat patient
3
15
0
5
Possible broken bone patient
3
5
15
15
The mix of types of patients are: 45% ear infection, 30% strep throat, and 25% possible broken bone.
For this mix of patient types, what is the maximum number of total patients (per hour) that UC can accommodate? (Please round down to the nearest integer.)
8
9
10
11
12
13
Time (in mins) spent with given employee
Receptionist
Nurse
Technician
Physician
Ear infection patient
3
10
0
10
Strep throat patient
3
15
0
5
Possible broken bone patient
3
5
15
15
Explanation / Answer
Answer:
Option 4: 11 patients
Explanation:
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