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Complete the Strategy Map Analysis Table below as best you can. Use Samsung, App

ID: 390693 • Letter: C

Question

Complete the Strategy Map Analysis Table below as best you can. Use Samsung, Apple, and Huawei for competitors.

**If you do not know what a Strategy Map Analysis is, please do not attempt to complete.

Competitors Financial Perspective Return on total capital Net profit margin Operating margin Revenue/revenue growth Consumer Perspective Value proposition Segments/share ervice Geography Other Other Other Internal Processes After sales services Marketing & sales Infrastructure Other Other Other Learning & Growth Perspective luman resources Technology Corporate culture Other

Explanation / Answer

Competitiors

Apple

samsung

huawai

Financial perspective

Return on total capital

32.05%

20.37%

11.02%

Net profit margin

21.5%

42%

7%

Operating margin

26.6%

24.36%

10.1%

Revenue growth

17%

21%

15%

Consumer perspective

Value proposition

Sleek elegant product design, security and collection of features

Affordable prices for high technology features

High end phones at cheap prices

Share/segments

20.45%

20.9%

16%

Service

Prompt service

Trying to reach apple

Decent service offered

Geography

Major- America, china, japan and Europe

Northern, eastern and southern Asia

China majorly

Internal processes

After sales service

best

better

Good

Marketing and sales

better

best

Good

Infrastructure

Best

better

good

Learning and growth perspective

Human resources

Best

Better

good

Technology

Best

Better

Good

Corporate culture

Best

better

Good

Competitiors

Apple

samsung

huawai

Financial perspective

Return on total capital

32.05%

20.37%

11.02%

Net profit margin

21.5%

42%

7%

Operating margin

26.6%

24.36%

10.1%

Revenue growth

17%

21%

15%

Consumer perspective

Value proposition

Sleek elegant product design, security and collection of features

Affordable prices for high technology features

High end phones at cheap prices

Share/segments

20.45%

20.9%

16%

Service

Prompt service

Trying to reach apple

Decent service offered

Geography

Major- America, china, japan and Europe

Northern, eastern and southern Asia

China majorly

Internal processes

After sales service

best

better

Good

Marketing and sales

better

best

Good

Infrastructure

Best

better

good

Learning and growth perspective

Human resources

Best

Better

good

Technology

Best

Better

Good

Corporate culture

Best

better

Good

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