Problem #1 : Indicate whether each of the following statements is true or false

Question

Problem #1 : Indicate whether each of the following statements is true or false (circle correct answer): 1.1) Six Sigma is a term used to indicate that there are 6 Standard Deviations both below and above the process Mean to the upper and lower specification limits. (a) True (b) False 1.2) Six Sigma is a philosophy that strives to increase variation and to make data-based decisions that will benefit and retain customers (a) True (b) False 1.3) Benchmarking is concerned with customer satisfaction (a) True (b) False 1.4) The voice of the designer is the primary input for customer satisfaction (a) True (b) False 1.5) The number of defects in a processes increases as the standard deviation increases (a) True (b) False

Explanation / Answer

1.1) True

1.2 ) True

Explanation :-Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process - from manufacturing to transactional and from product to service. it looks at six standard deviations between the mean and the nearest specification limit. based on this ideoology, the two statements are true.

1.3) True

This is because it is meant to improve the quality of commodities in order to improve consumer utility.

1.4) False

The designer, apart from their perspective, also consider the opinions and preferences of the consumer in order to come up with a commodity that is pleasant to the customers.

1.5) True

This is because it will increase the variation between the expected and real outcome in the long run.

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