make a report 1 Cover Page - Should include your name, ID, course code and assig

ID: 3912678 • Letter: M

Question

make a report

1 Cover Page - Should include your name, ID, course code and assignment number.

2 Table of Content

3 Introduction

4 Definition

5 Design

6 Construction

7 Installation

8 Operation/maintenance

9 Conclusions and Recommendations

10 Reference – References using APA formatting

11 Appendix

For this assignment, you will be assessed by the ability to select appropriate hardware and software resources according to organisational needs and expectations. You need to prepare a report based on the scenario given.

Scenario: You’ve just been hired as a PC support technician in the IT department of your school. Upgrading an existing system can be a good thing to do, but sometimes the upgrade costs more than the system’s actual worth. Also, if existing components are old, they might not be compatible with components you want to use for the upgrade.

A new staff member, Renata was recently hired as a personnel assistant in the Human Resources Department of the company. Because you are the PC support technician, she has requested you to recommend a computer she will use for her role in the employee benefits administration department.

You need to make sure that she gets all the required computer tools to be productive in her job profile.

Renata says that she will need an Office suite and that her manager gave her a choice of Microsoft Office 2016 or WordPerfect Office X8.

Because she has previous work experience with the WordPerfect word processor, which is part of WordPerfect suite, she would like to use it.

The WordPerfect suite includes most of the tools she needs, so her other software requirements are minimal.

In addition to WordPerfect Office, Renata needs the Windows operating system.

She also needs a desktop publishing because part of her role she needs to make marketing materials and other documents for the organisation.

The desktop publishing software should be an easy-to-use and less expensive alternative to the "heavyweights" with a focus on the small business market where firms do not have dedicated design professionals.

Renata really needs your help with the decisions on hardware. Renata’s manager said she has very little money left in this year’s department budget for hardware. So Renata’s manager has suggested finding a basic starter system, but one that could be upgraded next year when there will be more money available for computer equipment.

Renata wants you to recommend a hardware configuration that meets her immediate needs, is reasonably priced, and can be upgraded next year. This hardware configuration must support running the software Renata has selected. The hardware purchased by Renata must also be compatible with the department local area network (LAN), which operates on a Windows 2008 server. The network server can provide Renata with access to one of two laser printers, so the hardware system she buys need not include a printer. However, Renata wants to be able to scan documents into her system, and no scanner is available on the network.

Analyse Renata’s situation and recommend a specific hardware and software configuration that will meet her immediate needs. In addition, find equipment for sale in a local trade magazine or advertised online or in a local newspaper that you believe is the appropriate configuration for Renata. When you are finished, prepare a report of recommended list of hardware specifications (and prices, if available) that Renata could take to her manager.

You need to prepare a report based on five-phase model Systems Development Life Cycle (SDLC) type (Brandon, 2006)[1] to select appropriate hardware and software resources for the organisation.

Definition: Determine the goals, scope and requirements of the ICT solution

Design: Resolution of technical issues, selection of architecture and standards

Construction: Implementation of the design, testing and documentation of the system.

Installation: Roll-out of the services offered by the systems or vendor to the end-users, training.

Operation/maintenance: Problem solving, user support, incremental improvement through monitoring and an evaluation focusing on the use of the services by the end-users.

[1] Brandon, D. (2006) Project Management for Modern Information Systems. IRM Press/Idea Group.

Components

Evidence

Judgments

FER

NYC

Remarks

Cover Page

The cover page includes student name, ID, course code and assignment number.

Correct information is provided on the cover page.

Table of Content

The student has generated a table of contents for the whole report.

The table of contents is complete and properly formatted.

Introduction

The student provides introduction for the report.

The student provide clear introduction for the report as per the scenario given.

Definition

The student describes the goals, scope and requirements of the ICT solution. The student also

provides requirements of hardware and software in terms of climatic and environmental conditions. A description of

the possibilities in

terms of enabling factors

(i.e. internet connectivity or

electricity) are provided by the student. The student clearly

identifies the needs and the expectations of the organization

The student clearly describes the goals, scope and requirements of the ICT solution.

The student provides clear and relevant requirements of hardware and software in terms of climatic and environmental conditions.

Design

The resolution of technical issues, selection of architecture and standards are provided by the student.

The student identifies the resolution of technical issues, selection of architecture and standards as per the requirements and the budget.

Construction

The implementation of the design, testing and documentation of the system are provided by the student.

The student implements relevant design, testing and documentation of the system.

Installation

A roll-out of the services offered by the systems or vendor to the end-users, and end-user training are described.

The student provides an outline of the services offered by the systems or vendor to the end-users and end-user training.

Operation/maintenance

Problem solving, user support, and incremental improvement through monitoring and an evaluation focusing on the use of the services by the end-users are described by the student.

The student identifies the problem and a possible solution alog with user support, and incremental improvement through monitoring and an evaluation focusing on the use of the services by the end-users.

Conclusions and Recommendations

The student is able to provide sufficient conclusions and recommendations to the scenario.

The student provides rational conclusions and recommendations to the scenario appropriately considering all factors.

Reference – References using APA formatting

References should use APA formatting

The report appropriately cites the number of references, using APA referencing.

Appendix

A section of the document that supports the report is available.

The student provides appropriate amount of documentation in the Appendix section to support the report.

related to RENATAS .there are 11 steps first introduction plz all steps proprly follows.

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Explanation / Answer

Introduction

Upgrading hardware and software of a computer system extends its lifetime meeting the compatibility factor of the new software and hardware currently available in the market and also meeting the increase in the computational needs in the work. On the other hand replacing the outdated systems with a new system requires more amount of expenditure than that of upgrading an existing system which needs only a few hardware and software components to be replaced to meet the same computational requirements offered by the systems with latest configuration .

This report is aimed to provide a solution to meet the computational needs by up gradation of the computer system configuration in the school office in particularly to personnel assistant in the Human Resources Department of the company. The proposed upgrade lets the user to meet the following requirements:

Since sometimes the upgrade process may require hardware components which make the upgrade process expensive than the system cost which is not a desirable solution we need to consider the upgrade which is going to be a cost effective one along with a satisfactory performance of the system.

The proposed upgrade plan aims to have the following characteristics:

The upgrade is planned to be minimal in terms of cost as well as the user of the system is supposed to be a basic user so the software that is needed is suggested to be of starter package type so that it would be cost effective and provides all the basic functionalities required by the user.

User friendly:

The upgraded system must be ensured that it should be user friendly keeping in mind the fact that the user is more familiar with the previously used software environment and is handywith that. So the upgraded system must not differ much with the older version of the software interface that the user is most familiar with.

The provided upgrade must not disturb any existing systems in the IT infrastructure of the company. If any component that needs to be replaced or to be added (let it be a PC or some other networking device) during an upgrade, one should make sure so that it provides backward compatibility to the existing components

The upgraded system should be upgradable which means, the system should be always ready to expand its features and performance whenever it is desired. The technology evolves over the time so if the upgraded system becomes obsolete,it will no longer support the future software products that are needed to be installed on the system.So, it should be provided with a flexibility to upgrade to keep up its performance in due course of time.In simple words , the upgraded system should be future ready.

Scope

Sometimes, the upgradation may seem to be optional it provides a lot of advantages more that it was expected to be.

The following are the potential advantages of performing a system upgrade:

Produces a faster performance and system response:

Less failure rates:

Since the devices fail to perform well in the course of time and some components are prone to wear and tear (like hard disk drives and printers) that reduces the performance affecting the overall system performance. Sometimes the software products installed on the system may not meet the minimum configuration requirements by the system, so they won’t work properly or work with reduced performance. Such outdated components eventually they may seize to work completely resulting in a system failure. This may cause data loss or permanent damage to other system components. So upgrading the components in regular intervals help to reduce system failure and also reduce the maintenance cost.

Difference between software upgrade and hardware upgrade:

Upgradation is done to improve the performance of the system<this can be done by two methods:

Hardware upgrade refers to the system upgrade that replaces or extends the existing hardware of the system.

Eg: upgrading 2GB RAM with 4GB RAM, Replacing the HDD with SSD to boost up the system performance

Advantages:

Drawbacks:

Software upgrade refers to the system upgrade that replaces or extends the existing software of the system so that it adds new features and improved performance of the programs .Sometimes upgrades add up new functionalities that are not available in the previous versions.

This can be done by updating the operating system, installing latest drivers.

Advantages:

Some software products are updated rather than upgrading the previosus versions

The main difference between upgrading and updating is that the upgradation requirements total replacement of the older version with the new one in its place whereas, update process slightly modifies or adds new functionalities the existing component without changing it.

Eg: Upgrade XP to windows 7

Updating the antivirus program every week

Design

The main objective of the report is to deliver a computing environment for a single user that is capable of providing the essential computational functionalities which include:

An office suite with common word processor features

Latest version of operating system

Connectivity to LAN to access local printer

Scanner facility to the system

The following are the software and hardware requirements identified for the above proposed system

Hardware requirements:

Processor (CPU):

Intel Core i3

Memory:

4 GB RAM

Storage:

500 GB internal hard drive

Monitor/Display:

18" LCD monitor

Other Hardware:

Flat bed scanner

LAN interface card

Software requirements

Operating System:

Microsoft Windows 7 Professional x64 SP1.

Office suite

Microsoft office 2016 or WordPerfect Office X8.

DTP software

Adobe Pagemaker or Microsoft Canva

Other requirements

Basic Antivirus ,Firewall (if needed)

Construction

Hardware system:

PC configuration

The PC with recommended hardware configuration is HP 260 G2 Desktop Mini PC available on a price tag $509.00 the following are the detailed specifications of the product:

Make

Model

AMS HP 260 G2 Desktop Mini PC

Operating system

Windows 7 Professional 64

Processor

Intel Core i3-6100U

Chipset

Intel Chipset integrated on processor

Graphics

Integrated

Memory

4 GB DDR4

Hard drive

500 GB 7200 rpm SATA

Memory slots

Network interface

integrated Realtek RTL8161GH

External I/O Ports

2 USB 3.0; 1 headphone/line-out jack; 1 microphone/line-in jack

Front

Back

2 USB 3.0; 2 USB 2.0; 1 HDMI 1.4; 1 VGA; 1 RJ-45

Warranty

1 year

Scanner

A scanner with the minimum specified requirements is HP ScanJet Pro 2500 f1 Flatbed model available at a price of $300.00.the following are its features:

Resolution

600 dpi

Warranty

I year limited warranty

Document size

8.5 X 122 in

Connectivity

USB

Operations and maintenance

Installation of software:

Since the suggested PC configuration comes along with OS and preconfigured drivers, the maintenance becomes so easy that only applications are needed to be installed.

The following is the software to be installed on the system:

The hardware products come with 1 year limited warranty and supposed to have less failure rate and low maintenance costs as the suggested hardware components are to be supplied from a branded dealer.

Enabling LAN connectivity:

Already it was specified that there was a LAN in the company so it is obvious that the networking component like switch or hub is present already and configured. So all we need is a network cable to connect the new system to the LAN in the available port on the switch/hub and configure the directory services to connect the IP address of the network printer to acces the printer by the new system

Conclusion

The upgrade is supposed to provide the following advantages

Recommendations: